Operator, Dispensing

Overview

Key Responsibilities

• Assist in pulling and weighing raw materials under supervision.
• Learn to read and interpret batch cards and pick slips.
• Calibrate scales before use.
• Cleans room after batch is complete
• Ensures safety and quality standards are consistently followed.
• Maintain basic cleanliness of work area and equipment.
• Support warehouse duties such as material receipt and basic inventory handling.
• Follow safety procedures and learn PPE protocols.
• Operate pallet jacks or assist with forklift activities (if certified).

Overview

Key Responsibilities

• Dispense raw materials independently per batch cards.
• Reviews batch card. Determine material to be used in the batch. Pull out material per requirement and enter in logbooks.
• Performs requests received from other departments such as R&D, Production, QA or Purchasing etc.
• Weigh materials accurately and calibrate scales before use.
• Use Syspro or RF systems for inventory control.
• Handle, put-away, return, and transfer of goods between warehouse locations.
• Perform manual order processing, auditing, and preparation for shipments.
• Maintain gowning and hygiene protocols in controlled environments.
• Ensure accurate documentation in logs and batch records.

Overview

Key Responsibilities

• Lead batch dispensing operations; verify materials and documentation.
• Train and mentor entry and intermediate-level operators.
• Collaborate with cross-functional teams (QA, R&D, Production).
• Conduct cycle counts and helps manage inventory accuracy.
• Troubleshoot equipment or material issues; escalate when necessary.
• Lead compliance audits for dispensing areas.
• Support continuous improvement, safety, and 5S initiatives.

Physical & Environmental Requirements (All Levels)

• Able to lift 55 lbs regularly; occasionally up to 75 lbs.
• Stand/walk for 6+ hours per shift.
• Work in temperature-controlled rooms with PPE (lab coat, gloves, face mask, respirator, etc.).
• Exposure to dust, noise, and cleaning agents.
• Bottom of Form

Level 1: Dispensing Operator

Level 2: Dispensing Operator

Requirements

• High school diploma or GED; technical certification a plus.
• 4+ years of dispensing experience in a GMP-regulated and within a pharmaceutical production environment
• Strong understanding of regulatory compliance (FDA, GMP, OSHA).
• Proven ability to lead teams and communicate effectively.
• Proficient in inventory software (Syspro or similar ERP systems).
• Additional experience in granulation, compression, or blending is a strong plus.

Certifications, Licenses, Credentials

Skills & Ability

• Demonstrates ability to work in a team and assist others.
• Able to follow written instructions precisely and perform basic math calculations as required.
• Understands and is knowledgeable of cGMP, OSHA standards, etc.
• Mechanically inclined to understand the inner workings of the equipment.
• Demonstrates the ability to read and write basic English to be able to understand the industry-regulated instruction sheets.
• Must have attention to detail.

Physical Requirements (lifting, etc.)

• Ability to lift up to 55 lbs.; occasionally lift and move up to 75 pounds.
• Must stand and walk on the production floor for a minimum of 6 hours per shift
• Uses hands to finger, handle, feel, or operate objects or controls, lifting to waist height and/or above shoulder height, frequent bending from the waist, or squatting, walking short distances.
• Occasionally works from a rolling ladder or step stool, must be to lean over equipment as well as kneeling on the floor to clean under the equipment.
• Must be able to wear all PPE including a lab coat, face mask, booties, gloves, safety glasses/goggles, and respirators.

Work Environment (Office, Warehouse, temperature extremes, etc.)

USPL is proud to be an Equal Opportunity Employer.