Operations Support Specialist (OSS)

描述

Job title : OPERATIONS SUPPORT SPECIALIST (OSS)

Summary/Objective : The Operations Support Specialist (OSS) will be responsible for the material flow in the production work centers and will coordinate and communicate to cross functional s ection s , upstream and downstream production work center s to manage the order flow until customer delivery.

• Schedule and plan the order by using Schedul ing Dashboard or any other equivalent tool to meet the MDD (Manufacturing Due Date) by ensuring the material, people and machine capacity availability.
• Look for the opportunit ies to batch order s to minimize changeovers without compromising due date s .
• Communicate and coordinate with other shift supervisor s to ensure smooth execution according to the plan.
• Monitor, manage and follow through (physically locate) on orders to ensure they flow through the processes and are on track to meet the MDD. Proactively work with relevant parties to address any potential issue s to avoid any p ast d ue orders .
• Report to Supervisor when there is any risk that an order may miss the due date .
• Follow up with material planner or upstream process on material requirement for orders.
• Drive OTD improvement s to achieve the target by working with relevant part ies to close the gap (example: material availability, machine downtime, insufficient lead time etc. ).
• Ensure correct reschedule code is entered together with realistic date for any order that is past due.