Operations Supervisor

Intelcom | Dragonfly

Your Role: At the Heart of the Chain

• Salary Range
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Core Duties

• Safety and Compliance
• Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment
• Enforce safe working methods and behaviors within the team.
• Conduct safety audits and warehouse checks.
• Supervise warehouse traffic, van audits and ensure safe vehicle movements.
• Ensure warehouse cleanliness and organization.
• Respond to emergencies as required .
• Cleaning, general housekeeping
• Operations and Logistics
• Oversee shipping, receiving, dispatching, and inventory management.
• and package dispatching process.
• Conduct quality checkups on return pickups and return to the client process.
• Create/confirm driver bookings with relevant BPs.
• Generate the next day’s route plan and send optimization emails to the Optimization team.
• Conduct IDCs/Drivers check in/ out, loading
• Unload trailers and verify freight against manifests.
• Assist with sorting, scanning, and processing packages (including defective items and returns).
• Reporting and Administration
• Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.
• Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).