Operations Supervisor - UAE National, AMZL Operations
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Key skills for this role
About the Role
Amazon seeks a dynamic Operations Supervisor to lead teams in AMZL and FC environments. You will oversee daily operations, manage performance, drive process improvements, and ensure safety standards.
Key Skills for This Role
Responsibilities
- Oversee daily operations within AMZL and FC environments, managing teams of 30 40 associates
- Lead, train, and develop high performing teams, fostering a positive work environment
- Monitor KPIs and drive improvements across AMZL and FC processes
- Identify opportunities to streamline and improve processes
- Communicate daily metrics and report exceptions
- Manage external agency relationships and performance
- Maintain inventory accuracy within the FC environment
Requirements
- 1+ years employee and performance management experience
- Ability to work a flexible schedule including weekends, nights, and holidays
- Ability to push and pull wheeled dollies loaded with products up to 100 pounds
- Strong team player with ability to motivate others
- Demonstrated problem solving and analytical capabilities
- 1+ years experience with performance metrics, process improvement, or lean techniques
- Degree in Engineering, Operations, Supply Chain, Logistics, or Business Administration
Full Job Posting
Description
- Amazon is seeking a dynamic and customer obsessed Supervisors to lead and develop teams within our fast paced AMZL (Amazon Logistics) and FC (Fulfillment Center) environments.
- This role will encompass responsibilities across both areas, requiring a versatile leader who can thrive in a dynamic, ever changing operational landscape.
Key job responsibilities
- Oversee daily operations within both AMZL and FC environments, including managing teams of Operations Supervisors, Operations Assistants, Delivery Service Providers, and associates (ranging from approximately 30 40).
- Lead, train, and develop high performing teams. Foster a positive and motivating work environment, driving engagement and performance while ensuring associate safety.
- Be obsessed with metrics, diving deep to identify root causes of performance issues, and implementing effective solutions.
- Identify opportunities to streamline and improve processes. Find practical and simple solutions to complex problems.
- Communicate daily metrics and report exceptions. Effectively communicate with business and technical audiences.
- Demonstrate strong problem solving and analytical capabilities. Act decisively in a fast paced environment.
- Continuously utilize software and hardware tools to ensure smooth daily operations.
- Maintain inventory accuracy within the FC environment.
Basic Qualifications
- 1+ years employee and performance management experience.
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Ability to push and pull wheeled dollies loaded with products up to 100 pounds during shifts (AMZL).
- Strong team player with the ability to motivate others.
- Demonstrated problem solving and analytical capabilities.
Preferred Qualifications
- 1+ years experience with performance metrics, process improvement, or lean techniques.
- Degree in Engineering, Operations, Supply Chain, Logistics, or Business Administration.
- Ability to thrive in an ambiguous and fast paced environment.
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