Operations Supervisor

Responsibilities

• Oversee shop floor production and ensure alignment with customer orders, operational schedules, and business commitments.
• Optimize resource allocation to meet production requirements and organizational goals.
• Monitor departmental budgets and ensure alignment with corporate financial objectives.
• Enforce compliance with Quality standards, Training requirements, 6S practices, and Environment, Safety & Health (ES&H) policies.
• Lead, support, and drive Lean Six Sigma and continuous improvement initiatives.
• Address non-conformances and audit findings within required timelines.
• Provide leadership, coaching, mentoring, and performance management to team members and direct reports.
• Collaborate with other supervisors and departments to optimize workflow and meet TAT (Turnaround Time) targets.
• Deliver on and exceed KPIs related to ES&H, Quality, Productivity, TAT, and Cost.
• Support the development of short-term and long-term business plans.
• Maintain constructive working relationships within a unionized environment (where applicable).

Qualifications

• Bachelor’s degree in operations management, Business, Engineering, or a related field; or equivalent industry experience.
• 5+ years of relevant experience in a related field, preferably within manufacturing or technical environments.
• Minimum 3 years of supervisory or management experience; experience in a unionized environment is an asset.
• Demonstrated success in driving operational performance and achieving KPIs.
• Strong leadership, delegation, and team development skills.
• Proven experience with Lean Six Sigma, continuous improvement, and problem-solving methodologies.
• Excellent verbal and written communication skills in French and English.
• Strong computer skills, including Microsoft Office (Excel required; Access an asset).
• Ability to manage competing priorities in a fast-paced, evolving environment.
• High integrity, strong judgment, attention to detail, and commitment to quality.

What we offer you

• Competitive compensation
• Time to recharge with vacation, personal days, holidays, and parental leaves
• Comprehensive Family Medical, Dental and Vision coverage available on your first day of employment
• Virtual Health Care (24/7 access to medical professionals)
• A Wellness Spending Account to aid in your wellness journey
• Employee & Family Assistance Program (EFAP) which includes free face to face counselling sessions
• Medical Travel Insurance
• Onsite fitness facilities at our main office locations
• A Registered Retirement Savings Plan that includes matching company contributions on your first day of employment, that also includes access to Financial Advisors providing investment advice and comprehensive financial planning

Equal Opportunity Statement

Language Requirements in Quebec

• Intermediate level knowledge of English is necessary to communicate with other company locations, partners and clients located outside Quebec, and to read, interpret, and produce documentation, correspondence, and reports in English as needed.
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