Operations Supervisor
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Key skills for this role
About the Role
Alharam Alzahabi Real Estate is seeking an experienced Holiday Homes Operations Supervisor to oversee daily operations of a holiday homes portfolio in Dubai. The role involves managing guest experiences, housekeeping, maintenance, and leading the operations team.
Key Skills for This Role
Responsibilities
- Supervise the daily operations of holiday home properties
- Coordinate guest check ins, check outs, and overall guest experience
- Lead and manage housekeeping, maintenance, and operations staff
- Ensure all properties meet company quality, cleanliness, and safety standards
- Handle guest inquiries, complaints, and resolve issues promptly
- Monitor property readiness and coordinate maintenance and repairs
- Conduct regular property inspections and quality checks
- Manage team schedules and operational workflows
- Coordinate with online booking platforms and internal reservations teams
- Prepare operational reports and maintain accurate records
- Ensure compliance with UAE holiday homes regulations and company policies
Requirements
- Bachelor's degree, preferably in Hospitality Management, Tourism, Business Administration, or related field
- Minimum 2–4 years of experience in Holiday Homes, Hospitality, or Property Management in the UAE
- Previous supervisory or team leadership experience preferred
- Strong knowledge of holiday home operations and guest service standards
- Excellent leadership, communication, and organizational skills
- Ability to work under pressure and manage multiple priorities
- Proficient in Microsoft Office and property management systems
- Valid UAE driving license preferred
Full Job Posting
Overview
- We are seeking an experienced and proactive Holiday Homes Operations Supervisor to oversee the day to day operations of our holiday homes portfolio.
- The ideal candidate will ensure exceptional guest experiences, maintain high property standards, and effectively coordinate housekeeping, maintenance, and guest relations while leading the operations team.
Key Responsibilities
- Supervise the daily operations of holiday home properties.
- Coordinate guest check ins, check outs, and overall guest experience.
- Lead and manage housekeeping, maintenance, and operations staff.
- Ensure all properties meet company quality, cleanliness, and safety standards.
- Handle guest inquiries, complaints, and resolve issues promptly.
- Monitor property readiness and coordinate maintenance and repairs.
- Conduct regular property inspections and quality checks.
- Manage team schedules and operational workflows.
- Coordinate with online booking platforms and internal reservations teams.
- Prepare operational reports and maintain accurate records.
- Ensure compliance with UAE holiday homes regulations and company policies.
Requirements
- Bachelor's degree, preferably in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum 2–4 years of experience in Holiday Homes, Hospitality, or Property Management in the UAE.
- Previous supervisory or team leadership experience is preferred.
- Strong knowledge of holiday home operations and guest service standards.
- Excellent leadership, communication, and organizational skills.
- Ability to work under pressure and manage multiple priorities.
- Proficient in Microsoft Office and property management systems.
- Valid UAE driving license is preferred.
Work Location
- In person
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