Operations Manager- Workers' Comp

Experience

5–10+ years in Workers’ Compensation or disability claims management

• Experience in Canadian WC systems (e.g., WSIB, WCBs, WorkSafeBC)
• 2–5+ years in leadership or supervisory role

Technical Skills

• Strong knowledge of: Provincial WC legislation Claims adjudication and appeals processes Return-to-work programs
• Provincial WC legislation
• Claims adjudication and appeals processes
• Return-to-work programs
• Experience with claims management systems and reporting tools
• Data analysis and performance reporting skills

Soft Skills

• Strong leadership and people management capabilities
• Excellent communication and stakeholder management skills
• Problem-solving and decision-making under pressure
• Attention to detail and risk awareness
• Change management and adaptability
• Job type:
• We are currently hiring for this position.
• Compensation Information:
• Salary Range: $90,000 - $115,000 CAD annually
• This position is full time and compensation is salaried. Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.
• The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
• Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.
• We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.
• Sedgwick is an Equal Opportunity Employer
• Sedgwick is an Equal Opportunity Employer.
• The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.