Operations Manager

Job Req Number: 108820 Time Type: Full Time

At DSV we're building the world’s leading logistics and transport network.

With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Role: Operations Manager -PM Shift Location: Mercia Park Days: Mon-Fri 37.5 hours per week, 1400-2200

We’re looking for a driven, forward thinking Operations Manager to oversee the efficient receipt, storage, and dispatch of goods at our Mercia Park facility.

This is a key leadership role at the heart of our supply chain—perfect for someone who thrives in a fast paced environment and wants to grow their career within DSV.

What will you be doing?

• Lead all warehouse operations, including inbound, outbound, and reverse logistics.
• Ensure full compliance with Health & Safety and Group Audit standards.
• Control operational costs in line with budget and forecasts.
• Review weekly operational reports, investigate variances, and drive corrective actions.
• Plan resource levels to meet seasonal and volume fluctuations.
• Support recruitment and retention of warehouse staff.
• Mentor and develop team leaders, providing clear feedback and support.
• Ensure strong adherence to WMS processes.
• Handle employee relations and disciplinary matters in line with company policy.
• Build strong relationships with retail partners and internal stakeholders.
• Communicate business priorities clearly to warehouse teams.
• Lead continuous improvement initiatives to boost efficiency and performance.
• Inspire, manage, and develop warehouse leaders to achieve operational targets.
• Set clear KPIs and regularly review performance.
• Drive a positive, high performance culture through effective communication and leadership.
• Implement departmental policies and procedures to ensure safe and efficient operations.

• Proven senior management experience within a warehouse or logistics environment.
• Strong financial, analytical, and cost management skills.
• Excellent communication and influencing abilities.