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OPERATIONS MANAGER
G4S Facilities Management
Norwich, GBR
Full-time
Mid
Onsite
GBP 34000-34000 yearly / year
Discovered 2 weeks ago
Free
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Location: Hellesdon Hospital, Norwich, NR6 5BE (with travel to associated trust sites)
- G4S Facilities Management is looking for a dynamic Operations Manager to join our team. In this pivotal role, you will take full accountability for service delivery across the Norfolk and Suffolk NHS Foundation Trust. You will drive operational excellence, ensuring all services align strictly with contractual parameters while managing performance successfully within the defined G4S budget.
Financial & Commercial Performance
Budget Ownership: Take full financial accountability for assigned locality budgets, maximizing profitability and finding cost savings while minimizing commercial risk.
Fiscal Compliance: Support the Contract Manager in ensuring strict adherence to all company, mandatory, and statutory fiscal policies and processes.
Operational Excellence & Quality Assurance
Service Delivery: Lead the prompt delivery of high-quality facilities services that meet G4S corporate standards, contractual obligations, and ISO 9001 compliance.
Client Relations: Proactively manage stakeholder and client relationships to consistently exceed contractual requirements and maintain a professional company image.
Cross-Team Coordination: Collaborate effectively with internal G4S managers and client teams to ensure seamless, coordinated daily operations.
Health, Safety, and Security (HSE)
Safety Culture: Foster a robust health, safety, and security culture across all sites, ensuring 100% compliance with statutory and corporate HSE requirements.
Risk & Security Management: Actively identify, report, and rectify safety breaches or risks while safeguarding company and client equipment.
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