Operations Manager

Reporting directly into the Plant Manager, the Operations Manager will provide guidance and support to production leadership team and liaise with internal customers to ensure that production targets and customer expectations are meet.

The Manager will lead, motivate and develop employees to achieve outstanding results according to set targets through enhancing teamwork, effective communications, actively listening, and driving change.

The Manager will also drive accountability and ensure compliance with company policies, procedures, and standards.

• Inspires and coaches salaried leaders and hourly employees across 3 shifts, by fostering a culture of continued learning and development.
• Direct the conversion of raw materials in to finished product (mixing, baking, and packaging processes) with minimum waste and labor costs.
• Champions new ideas and encourages team members to try new approaches to solve key operational issues.
• Plans production operations, establishes priorities and sequences for manufacturing products
• Resolve employee complaints, conduct investigations and issue coaching or discipline in accordance with company policy and Collective Bargaining Agreement.
• Reviews production and operating reports and resolves operational and manufacturing problems to minimize expenses and prevent operational delays.
• Trains and develops all employees, identifying future leaders for Maker’s Pride.
• Demonstrates the knowledge of core business and manufacturing processes and prioritizes direction based upon business/plant need and strategy.
• Drives accountability and compliance with company policies, procedures, and operational standards by effectively communicating expectations and changes to teams.
• Proactively communicates and collaborates with team members across departmental lines to achieve results.
• Identifies and develops future leadership and improves overall bench strength. Consistently makes good people decisions regarding recruitment, promotion, and assessment - possesses the ability to make tough but fair decisions.
• Builds and sustains a culture where people are our most important asset - Team members are highly engaged, clearly understand the Company/Plant Vision, and are valued for their contributions to their work and continuous improvement.