Operations Manager LF
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Key skills for this role
Role Overview
Manage and grow an assigned sales territory through leadership of independent contractor Sales Representatives.
Work with the Installation team to support accurate sales orders, timely product installation, and customer satisfaction.
The role is accountable for achieving defined sales metrics in the assigned territory.
Key Skills for This Role
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Position Summary
Manage and grow an assigned sales territory through leadership of independent contractor Sales Representatives.
Work with the Installation team to support accurate sales orders, timely product installation, and customer satisfaction.
The role is accountable for achieving defined sales metrics in the assigned territory.
Essential Duties and Responsibilities
- Manage, train, coach, recruit, onboard, and retain Sales Representatives in the assigned territory.
- Monitor sales KPIs, review performance reports, and implement performance improvements.
- Respond to customer inquiries and coordinate with Installation to support accurate and timely orders.
- Conduct ride-alongs and in-home sales consultations as needed.
- Facilitate team communication through individual and team meetings.
Required Qualifications
- High school diploma or equivalent.
- Prior direct sales experience or equivalent experience.
- Ability to follow the defined sales process and conduct in-home sales consultations.
- Ability to travel locally, including evenings and weekends.
- Ability to manage competing activities in a fast-paced, team-oriented environment.
- Strong communication, active listening, detail orientation, critical thinking, and problem-solving skills.
- Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Project, and/or Access.
Preferred Qualifications
- Prior home improvement sales experience is preferred.
- Prior leadership and management experience is preferred.
Compensation and Benefits
- The structured salary range is USD 150,000 to USD 175,000 yearly.
- Benefits include health, dental, and vision insurance, a 401(k) with company match, paid time off, and career development programs.
Workplace and Travel
- The role involves travel throughout the local market, including evenings and weekends.
- In-home sales consultations and ride-alongs with Sales Representatives are part of the work.
About Leaf Home
Leaf Home provides branded home services and products through regional sales and installation offices across the United States and Canada.
The company operates more than 250 regional sales and installation offices and supports home improvement projects for homeowners.
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