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Quality Control Specialist
Leaf Home
Bloomington, USA
Full-time
Entry · 2+ years experience
Onsite
USD 65000-65000 yearly / year
Discovered Today
CRMMicrosoft Office Suite
Free
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CRMMicrosoft Office Suite
Role Overview
The Quality Control Field Specialist is responsible for overseeing and continuously improving quality standards across warehouse and field installation operations. This role owns quality control programs, inspection frameworks, reporting, and corrective action processes to ensure all installations meet company standards, manufacturer specifications, and safety requirements. The QC Field Specialist partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.
Key Skills for This Role
CRMMicrosoft Office Suite
Full Job Posting
Position Summary
The Quality Control Field Specialist is responsible for overseeing and continuously improving quality standards across warehouse and field installation operations. This role owns quality control programs, inspection frameworks, reporting, and corrective action processes to ensure all installations meet company standards, manufacturer specifications, and safety requirements. The QC Field Specialist partners with Operations, Installation, and Sales leadership to reduce rework, improve installer performance, and drive consistent customer outcomes.
Essential Duties and Responsibilities
- Own and maintain quality control standards, inspection protocols, and documentation requirements across warehouse and field operations.
- 20%
- Conduct and oversee field and warehouse inspections; analyze findings, identify trends, and determine corrective actions to prevent repeat issues.
- Lead non-conformance management, including root cause analysis, corrective action planning, and follow-up validation.
- 15%
- Partner with Installation and Quality Control leadership to improve material handling, job readiness, and installation execution quality.
- 10%
- Evaluate installer and crew performance using inspection data; provide structured feedback, recommendations, and retraining guidance.
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