paycor
Operations Manager
General Hotels Corporation
Indianapolis, USA
Full-time
Mid Level
Onsite
Discovered 1 weeks ago
Free
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- Conduct operational, safety, and brand standard training
- Conduct employee onboarding and orientation
- Review guest ledger, AR ledger, and deposit ledger to ensure all items are cleared in a timely manner
- Assist with hotel accounting and payroll review and processing
- Manage reporting and data entry functions in accordance with IHG and General Hotel Cooperation Standards
- Property Uniform inventory management
- Prepare and submit month-end reporting based on management company timeline
- Manage all accounts receivable, including setting up new accounts, sending invoices, posting payments and collections calls
- Work with the sales department to bill groups accurately and in a timely manner
- Respond to all guest billing inquiries in a timely and accurate manner with a focus on guest service
- File HR and accounting records (digitally and physically)
- Answer phones respond to emails, order office supplies and complete other administrative office tasks
- Participate in the Manager on Duty (MOD) program, covering MOD shifts as needed
- Intermediate or better knowledge of MS Office, particularly Word and Excel
- Strong organizational skills with a problem-solving attitude
- High level of confidentiality and integrity
- Excellent written and verbal communication skills
- Solid knowledge of office procedures
- High Attention to detail
- Medical, Dental, and Vision Insurance Options
• Supplemental Life Insurance
- 401(k) with company match
• Hotel Room Discounts
- Earned Wage Access (“on-demand pay”)
• Company Paid Employee Assistance Program
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