Operations Manager, Frozen Fulfillment at Thrive Market — Dallas, USA | Base Career

Leads and develops a team of front-line supervisors and approximately 20-50+ hourly Thrivers by embodying Thrive Market values
Uphold compliance, productivity, quality, safety, and teamwork standards as the primary source of information
Implement engagement and fulfillment strategies to motivate employees and align them with operational goals
Maintain performance standards and consistent processes to guarantee reliable services
Strategize and execute fulfillment and continuous improvement objectives, clearly communicating these to supervisors
Collaborate with carriers to optimize shipping processes and ensure timely deliveries in logistics
Provide coaching and development opportunities to supervisors and employees to enhance performance
Oversee productivity hours and manage payroll functions to ensure efficient operations
Source and screen talent in collaboration with People Operations to maintain a skilled workforce for operational needs
Analyze performance reports to identify areas for improvement and provide coaching to supervisors
Set clear goals, promote accountability, and exemplify strong performance to support the mission of the operation
Supports all safety programs and OSHA compliance to ensure a safe and secure work environment for all Thrivers
Acts as the primary information source for the team, maintaining compliance and consistency to enhance team productivity, quality, safety and teamwork
Drives the fulfillment operation strategy to ensure that Thrivers are actively engaged, motivated and working towards end results
Ensures the team follows core performance standards and established processes in order to drive a consistent experience for the member
Drives the planning and execution of fulfillment operation goals and company continuous improvement initiatives
Inventory Management - Monitor and manage inventory levels to ensure adequate stock for fulfilling customer orders, implement and maintain effective inventory control measures to minimize errors and discrepancies, collaborate with the procurement team to optimize stock levels and manage inventory turnover
Order Processing - Develop and implement streamlined order processing procedures, oversee order fulfillment, address any issues or bottlenecks in the order fulfillment process and implement solutions

Bachelor's degree in business, logistics, supply chain management, or a related field is preferred
High School diploma or equivalent
Excellent written and verbal communication that is clear, concise, and polished
Highest levels of integrity and ethics
Dedicated to quality and high standards; Supportive of values
Must be proficient in using G-Suite applications
Ability to work in a warehouse environment and understand Warehouse Management Systems (Highjump)
Minimum of 5-10+ years of proven leadership/supervisory experience within a FC/DC or manufacturing environment
Proven ability to lead process improvements through the lean process or Kaizen techniques as well as provide solutions when problem solving
Proven ability to quickly adapt and drive the right results using data

Comprehensive health benefits (medical, dental, vision, life, and disability)
Competitive pay + equity
401k match
Multiple work schedules available
Opportunities for advancement. We have programs that will start you on a path and train you along the way
Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
Free Thrive Market membership and discount on private-label products
Casual atmosphere and great people to work with

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture.

If you are excited about this role along with our mission and values, we encourage you to apply.

Compensation Description - The starting salary range for this position is between $85K - $100K
Salary may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.
Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, Relocation Assistance, and more!

Operations Manager, Frozen Fulfillment

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