Operations Manager
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Key skills for this role
About the Role
FITT Meals is seeking an Operations Manager to lead Facilities, Logistics, and Packaging operations in a high-growth food manufacturing environment. The role requires hands-on leadership, process improvement, and cross-functional collaboration.
Key Skills for This Role
Responsibilities
- Lead day to day operations across Facilities, Logistics, and Packaging departments.
- Supervise departmental team leads and ensure alignment across operational functions.
- Oversee facilities management and preventative maintenance programs.
- Manage fleet operations, dispatch planning, and route optimization.
- Oversee picking, packaging, and fulfilment operations.
- Develop and improve SOPs across operational departments.
- Drive Lean operational methodologies and continuous improvement initiatives.
- Support ERPNext optimization and operational automation projects.
- Ensure compliance with HACCP, food safety, HSE, and operational standards.
- Support budgeting, workforce planning, and vendor management.
- Build KPI driven operational reporting structures.
Requirements
- Bachelor's degree in Engineering, Operations Management, Supply Chain/Logistics, or related field
- HACCP certified
- Strong GCC/UAE operational experience
- Food manufacturing and meal plan industry experience
- Lean Operations & Continuous Improvement experience
- Six Sigma methodologies (Green Belt or higher preferred)
- ERP systems experience (ERPNext preferred)
- Advanced Excel / Google Sheets capabilities
Full Job Posting
About FITT Meals
- FITT Meals is a leading performance focused meal plan and food manufacturing business in the UAE.
- Operates 24/7 from a centralized production facility, servicing direct to consumer and B2B verticals.
Role Overview
- The Operations Manager will oversee Facilities, Logistics, and Packaging operations.
- Partners closely with Production, Supply Chain, Planning, Culinary, Procurement, Commercial, Technology, and Customer Experience teams.
- Requires a hands on operator with strong food manufacturing experience and systems thinking capability.
Core Responsibilities
- Lead day to day operations across Facilities, Logistics, and Packaging departments.
- Supervise departmental team leads and ensure alignment across operational functions.
- Oversee facilities management and preventative maintenance programs.
- Manage fleet operations, dispatch planning, and route optimization.
- Oversee picking, packaging, and fulfilment operations.
- Develop and improve SOPs across operational departments.
- Drive Lean operational methodologies and continuous improvement initiatives.
- Support ERPNext optimization and operational automation projects.
- Ensure compliance with HACCP, food safety, HSE, and operational standards.
- Support budgeting, workforce planning, and vendor management.
- Build KPI driven operational reporting structures.
Cross Functional Collaboration
- Culinary, Procurement, Finance, Commercial, Tech/Product, Customer Experience, Production, Supply Chain, Planning.
Candidate Profile
- Strong GCC/UAE operational experience.
- Food manufacturing and meal plan industry experience.
- Lean Operations & Continuous Improvement.
- Six Sigma methodologies.
- HACCP & Food Safety systems.
- ERP systems experience (ERPNext preferred).
- Data analytics and operational reporting.
- Advanced Excel / Google Sheets capabilities.
- Operational automation and systems thinking mindset.
Success Metrics – First 90 Days
- First 30 Days: Gain full operational understanding, review KPIs, identify bottlenecks.
- First 60 Days: Implement efficiency improvements, improve reporting, enhance coordination.
- First 90 Days: Deliver measurable improvements, standardize processes, present strategic roadmap.
Benefits
- Medical Insurance.
- Yearly Airfare Allowance.
- 1 FITT Meals main meal per day.
- Educational Allowance.
- Monthly Profit Share Bonus.
Education & Certifications
- Bachelor’s degree in Engineering, Operations Management, Supply Chain/Logistics, or related field (required).
- MBA/Master’s in Operations/Supply Chain (preferred).
- HACCP certified (required).
- Lean Six Sigma Green Belt or higher (preferred).
- NEBOSH IGC or equivalent HSE certification (preferred).
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About FITT Meals FITT Meals is a leading provider of nutritious, high-quality meal plans and food delivery services, committed to promoting health and wellness. Our mission is to make healthy eating accessible and afford