Operations Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
A.Living Holiday Homes seeks an experienced Operations Manager to lead and optimize its holiday homes portfolio across Dubai. The role oversees daily operations, team leadership, guest satisfaction, and compliance with DTCM regulations.
Key Skills for This Role
Responsibilities
- Manage daily operations of a growing portfolio of holiday homes across Dubai
- Lead, mentor, and develop the Operations team to achieve operational excellence
- Ensure seamless guest check in and check out experiences
- Oversee housekeeping, maintenance, inspections, and property readiness
- Monitor guest satisfaction and resolve escalated guest concerns efficiently
- Coordinate with internal departments and external vendors to ensure service quality
- Ensure compliance with DTCM regulations and company SOPs
- Monitor occupancy, turnaround times, operational KPIs, and service standards
- Improve operational processes to increase efficiency and guest experience
- Manage maintenance schedules and preventive property inspections
- Support revenue optimization by ensuring properties remain guest ready
- Prepare operational reports and performance updates for senior management
Requirements
- 5+ years of experience in Holiday Homes Operations, Short Term Rental Management, Vacation Rental Operations, or Hospitality Operations
- Previous experience managing Airbnb or holiday home portfolios highly preferred
- Strong leadership and people management skills
- Excellent knowledge of Dubai's Holiday Homes regulations (DTCM)
- Experience coordinating housekeeping, maintenance, guest relations, and property onboarding
- Strong operational planning and problem solving abilities
- Excellent communication and stakeholder management skills
- Experience using PMS platforms such as Hostaway, Guesty, Hospitable, or similar is an advantage
- Highly organized with the ability to manage multiple properties simultaneously
Full Job Posting
About the Role
- A.Living Holiday Homes is looking for an experienced Operations Manager to lead and optimize our growing holiday homes portfolio across Dubai.
- This role is ideal for someone with proven experience in holiday homes, vacation rentals, Airbnb operations, short term rentals, hospitality operations, or property management.
- You will oversee end to end operations, ensuring exceptional guest experiences while maximizing operational efficiency and property performance.
Key Responsibilities
- Manage daily operations of a growing portfolio of holiday homes across Dubai.
- Lead, mentor, and develop the Operations team to achieve operational excellence.
- Ensure seamless guest check in and check out experiences.
- Oversee housekeeping, maintenance, inspections, and property readiness.
- Monitor guest satisfaction and resolve escalated guest concerns efficiently.
- Coordinate with internal departments and external vendors to ensure service quality.
- Ensure compliance with DTCM regulations and company SOPs.
- Monitor occupancy, turnaround times, operational KPIs, and service standards.
- Improve operational processes to increase efficiency and guest experience.
- Manage maintenance schedules and preventive property inspections.
- Support revenue optimization by ensuring properties remain guest ready at all times.
- Prepare operational reports and performance updates for senior management.
Requirements
- 5+ years of experience in Holiday Homes Operations, Short Term Rental Management, Vacation Rental Operations, or Hospitality Operations.
- Previous experience managing Airbnb or holiday home portfolios is highly preferred.
- Strong leadership and people management skills.
- Excellent knowledge of Dubai's Holiday Homes regulations (DTCM).
- Experience coordinating housekeeping, maintenance, guest relations, and property onboarding.
- Strong operational planning and problem solving abilities.
- Excellent communication and stakeholder management skills.
- Experience using PMS platforms such as Hostaway, Guesty, Hospitable, or similar is an advantage.
- Highly organized with the ability to manage multiple properties simultaneously.
What We Offer
- Competitive salary package
- Performance based incentives
- Career growth within one of Dubai's expanding holiday homes companies
- Dynamic and collaborative work environment
- Opportunity to lead a growing operations team
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Allegiance Real Estate
Senior Property Consultant
Dubai, UAE
Allegiance Real Estate seeks an ambitious Senior Property Consultant to advise investors on Dubai's luxury property market. You will sell premium off-plan and ready properties, build client relationships, and exceed sale
Data & AI Infrastructure Engineer
Dubai, UAE
Allegiance Real Estate is building an AI-powered platform and seeks a Data & AI Infrastructure Engineer to own the data and infrastructure layer. You will design ingestion pipelines, architect a PostgreSQL + pgvector dat
Senior Telesales Executive
Dubai, UAE
Allegiance Real Estate seeks an ambitious Senior Telesales Executive to contact prospective clients, qualify leads, and schedule appointments for the sales team. The role requires minimum 2 years of telesales experience,
Senior Property Consultant
Dubai, UAE
Allegiance Real Estate is seeking a Senior Property Consultant to advise clients on Dubai's luxury property market, sell off-plan and ready properties, and build relationships with high-net-worth investors. The role offe
Licensed Real Estate Agent
Dubai, UAE
Allegiance Real Estate is seeking an ambitious Senior Property Consultant to join their Dubai team. The role involves advising local and international investors on Dubai's luxury real estate market, promoting off-plan an
Artificial Intelligence Engineer
Dubai, UAE
Allegiance Real Estate seeks an AI Engineer to design and build intelligent systems for real estate. The role involves developing AI architectures, RAG pipelines, and integrating LLMs with business applications. Requires
Senior Telesales Executive
Dubai, UAE
Allegiance Real Estate is hiring a Senior Telesales Executive to contact prospective clients, qualify leads, and schedule appointments for the sales team. Requires minimum 2 years of telesales experience and a proven tra
Senior Property Consultant
Dubai, UAE
Allegiance Real Estate seeks an ambitious Senior Property Consultant to advise investors on Dubai's luxury property market. The role involves selling off-plan and ready properties, building client relationships, and achi
Senior Property Consultant
Dubai, UAE
Data & AI Infrastructure Engineer
Dubai, UAE
Senior Telesales Executive
Dubai, UAE
Senior Property Consultant
Dubai, UAE
Licensed Real Estate Agent
Dubai, UAE
Artificial Intelligence Engineer
Dubai, UAE
Senior Telesales Executive
Dubai, UAE
Senior Property Consultant
Dubai, UAE