Operations Manager, AMXL Trans, AMXL
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Key skills for this role
About the Role
Amazon seeks an Operations Manager for its AMXL Special Handling Network in MENA. The role involves monitoring multiple sites, deploying continuous improvement, auditing operations, and leading a team of Area Managers and Supervisors.
Key Skills for This Role
Responsibilities
- Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and local Process Managers
- Monitor operations of the assigned sites and suggest & deploy improvements
- Serve as a liaison between internal and external stakeholders
- Train & direct Logistics supervisors and associates for action and conformance of norms & practices
- Audit the sites for various operational conformances, restrictions and norms
- Conduct audits based on SOPs, analyze data and propose process improvement initiatives
- Identify useful data accumulated from multiple sources and take necessary actions
- Foresee implications based on current data and trends
Requirements
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 3+ years of performance metrics, process improvement or lean techniques experience (preferred)
Full Job Posting
Description
- Amazon.com strives to be Earth's most customer centric company where people can find and discover virtually anything they want to buy online.
- Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world class customer experience every time.
- We are looking for high potential, flexible, innovative, and forward thinking leader to join our MENA Specialty Fulfillment team.
Key Job Responsibilities
- Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and local Process Managers
- Monitor operations of the assigned sites and suggest & deploy improvements
- Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
- Train & direct Logistics supervisors and associates for action and conformance of norms & practices
- Audit the sites for various operational conformances, restrictions and norms
- Conduct audits on based on SOPs, analyze data and propose process improvement initiatives
- Identify useful data accumulated from multiple sources and take necessary actions
- Foresee implications based on current data and trends
- Be organized, apt and prompt in notifying the situation, problem solve and communicate
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 3+ years of performance metrics, process improvement or lean techniques experience
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