Operations Manager
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Key skills for this role
About the Role
Business Umbrella is seeking an Operations/Administration Manager for real estate to oversee leasing, facilities maintenance, and procurement in Abu Dhabi. The role requires strong knowledge of UAE real estate regulations and experience in operational management.
Key Skills for This Role
Responsibilities
- Oversee residential, commercial, and retail leasing operations
- Develop and implement leasing strategies to maximize occupancy and rental yield
- Monitor lease renewals, tenant retention, and arrears management
- Ensure compliance with RERA regulations and Dubai tenancy laws
- Coordinate with legal teams on lease documentation and dispute resolution
- Analyze market trends and competitor pricing strategies
- Oversee preventive and corrective maintenance programs
- Ensure MEP systems, civil works, and infrastructure are maintained to high standards
- Manage facility management service providers and contractors
- Implement asset lifecycle planning and capital expenditure forecasting
- Develop procurement strategies aligned with company policies
- Manage tendering processes, vendor selection, and contract negotiations
Requirements
- Strong knowledge of UAE real estate market and RERA regulations
- Expertise in leasing, facilities management, and procurement operations
- Strong financial acumen and budgeting skills
- Contract negotiation and vendor management expertise
- Leadership and stakeholder management skills
- Excellent communication and reporting abilities
- Proficiency in ERP/property management systems
- RERA Certification (Dubai) preferred
- PMP certification preferred
- IFMA/FM certifications preferred
- NEBOSH or relevant HSE certification preferred
Full Job Posting
Job Overview
- The Operations/Administration Manager – Real Estate will oversee end to end property operations including leasing, facilities maintenance, and procurement.
- Requires strong knowledge of UAE real estate regulations and operational best practices.
- Ensure operational efficiency, cost control, tenant satisfaction, and compliance with Dubai regulatory authorities.
Job Responsibilities
- Oversee residential, commercial, and retail leasing operations
- Develop and implement leasing strategies to maximize occupancy and rental yield
- Monitor lease renewals, tenant retention, and arrears management
- Ensure compliance with RERA regulations and Dubai tenancy laws
- Coordinate with legal teams on lease documentation and dispute resolution
- Analyze market trends and competitor pricing strategies
- Oversee preventive and corrective maintenance programs
- Ensure MEP systems, civil works, and infrastructure are maintained to high standards
- Manage facility management service providers and contractors
- Implement asset lifecycle planning and capital expenditure forecasting
- Ensure compliance with Dubai Municipality, Civil Defense, and health & safety standards
- Monitor SLA performance and KPIs for service providers
Required Competencies
- Strong knowledge of UAE real estate market and RERA regulations
- Expertise in leasing, facilities management, and procurement operations
- Strong financial acumen and budgeting skills
- Contract negotiation and vendor management expertise
- Leadership and stakeholder management skills
- Excellent communication and reporting abilities
- Proficiency in ERP/property management systems
Preferred Certifications
- RERA Certification (Dubai)
- PMP (Project Management Professional)
- IFMA / FM certifications
- NEBOSH or relevant HSE certification
Key Performance Indicators
- Occupancy rate and leasing cycle time
- Tenant retention ratio
- Maintenance response and resolution time
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