indeed
Operations Executive (Business Setup)
Freezoner
Media City, UAE
Full Time
Mid
Onsite
1 months ago
Microsoft Office SuiteCRM systemsClient OnboardingDocument ManagementCommunicationOrganizational Skills
Free
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Microsoft Office SuiteCRM systemsClient Onboarding
About the Role
Freezoner is seeking an Operations Executive to manage daily operations and client onboarding for business setup in Dubai. The role requires coordinating with sales, managing documentation, and liaising with government authorities.
Key Skills for This Role
Microsoft Office SuiteCRM systemsClient OnboardingDocument ManagementCommunicationOrganizational Skills
Responsibilities
- Coordinate with the sales team to gather client information and initial requirements
- Manage client onboarding processes, including document collection and verification
- Maintain accurate client databases and ensure timely communication throughout the business setup process
- Assist consultants with company registration procedures and liaise with relevant Dubai government authorities
- Track application progress and ensure timely completion of all necessary approvals
- Oversee day to day operations of the consultancy to ensure smooth workflow
- Serve as a point of contact for client inquiries and issues
Requirements
- Proven experience in operations management or support roles, preferably within a consultancy or corporate environment
- Strong organizational and multitasking abilities
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office Suite and CRM systems
- Bachelor's degree
- UAE business setup/company formation: 1 year (Required)
- English fluency (at least B2)
Full Job Posting
About Freezoner
- Freezoner makes setting up a business in Dubai easier than ever, assisting startups, small businesses, and large corporates in establishing their operations within the UAE.
Position Overview
- We are looking for an Operations Executive to join our Dubai office, crucial for ensuring smooth daily operations and supporting growth and efficiency goals.
Key Responsibilities
- Coordinate with the sales team to gather client information and initial requirements.
- Manage client onboarding processes, including document collection and verification.
- Maintain accurate client databases and ensure timely communication throughout the business setup process.
- Assist consultants with company registration procedures and liaise with relevant Dubai government authorities.
- Track application progress and ensure timely completion of all necessary approvals.
- Prepare meeting agendas and presentations as needed.
- Maintain a well organized filing system for client documents and company records.
- Implement and manage operational policies and procedures.
- Oversee day to day operations of the consultancy to ensure smooth workflow.
- Monitor and improve operational efficiency and productivity.
- Serve as a point of contact for client inquiries and issues.
- Coordinate with consultants to deliver exceptional client service.
Required Skills & Experience
- Proven experience in operations management or support roles, preferably within a consultancy or corporate environment.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Ability to work efficiently under pressure and meet deadlines.
- Strong attention to detail and problem solving skills.
- Proficiency in Microsoft Office Suite and CRM systems.
- Knowledge of Dubai's company registration and government procedures is a plus.
- Fluent in English (Arabic is a plus).
- Self motivated, proactive, and a team player.
Application Questions
- Have you directly managed company formation and licensing processes in the UAE?
- Which jurisdictions have you worked with?
- Please specify the authorities and free zones you have worked with.
- Which CRM, ERP, or business management systems have you used?
- What is your expected monthly salary? (in AED)
- How long is your notice period? (In days)
Education and Experience
- Bachelor's (Required)
- UAE business setup/company formation: 1 year (Required)
- English fluently (at least B2) (Required)
Work Location
- In person
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