Operations Engineer

Critical Loop is shaping the next generation of energy systems by building the integrated edge grid of the future. Specializing in advanced energy management and battery control systems, Critical Loop empowers businesses and communities to seamlessly unite distributed energy resources for faster, more reliable, and affordable grid access. With deep expertise in grid modernization and a passion for creating resilient, responsive energy solutions, Critical Loop drives innovation at the intersection of technology and energy.

We are hiring an Operations Engineer to lead the deployment, operation, maintenance, and performance of our mobile BESS fleet. You will ensure safe and reliable field operations, drive rapid customer response, and maintain high system uptime across active sites.

You will also work closely with our controls and software teams to test and validate advanced control logic across diverse power applications. This is a hands-on, customer-facing role with direct impact on daily operations and product evolution. If you need close oversight to function or treat safety as secondary to speed, this is not the right fit.

Manage fleet scheduling, dispatch, deployment, and retrieval to ensure reliable service delivery across active customer sites

Oversee site readiness, electrical connections, grounding, and system startup during deployments

Execute commissioning of battery energy storage and power systems in the field, safely verifying de-energized conditions before every touch

Develop and execute preventive and corrective maintenance plans to maximize fleet uptime

Lead hands-on troubleshooting of electrical, mechanical, battery, and power electronics issues independently using a structured diagnostic process

Serve as the primary escalation point for on-site and remote troubleshooting and customer support