Operations Coordinator - Hindi Fluency is mandatory
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Key skills for this role
About the Role
CORAL PERFUMES INDUSTRY LLC seeks an Operations Coordinator in Dubai to act as a central coordination point between Sales, Service, Stores, and Accounts. The role involves tracking contracts, monitoring operations, preparing reports, and ensuring timely execution of customer commitments.
Key Skills for This Role
Responsibilities
- Track customer contracts, service schedules, installations, and complaints
- Coordinate between Sales, Service, Stores, and Accounts teams
- Prepare daily/weekly MIS and operational dashboards
- Identify delays, deviations, and operational gaps
- Follow up and escalate pending issues until closure
- Monitor renewals and receivables status
- Ensure smooth execution of all customer commitments
Requirements
- 2–5 years of experience in operations / service coordination / business support roles
- Strong Excel and reporting skills
- Excellent follow up and coordination ability
- High attention to detail and ownership mindset
- Experience in service based or B2B operations preferred
- Hindi fluency is mandatory
Full Job Posting
Role Overview
- This role acts as the central coordination point between Sales, Service, Stores, and Accounts.
- Ensures smooth execution of customer contracts, service schedules, installations, renewals, and receivables follow up.
- Monitors daily operations, identifies deviations, tracks pending actions, escalates issues, and ensures timely closure.
Key Responsibilities
- Track customer contracts, service schedules, installations, and complaints.
- Coordinate between Sales, Service, Stores, and Accounts teams.
- Prepare daily/weekly MIS and operational dashboards.
- Identify delays, deviations, and operational gaps.
- Follow up and escalate pending issues until closure.
- Monitor renewals and receivables status.
- Ensure smooth execution of all customer commitments.
Requirements
- 2–5 years of experience in operations / service coordination / business support roles.
- Strong Excel and reporting skills.
- Excellent follow up and coordination ability.
- High attention to detail and ownership mindset.
- Experience in service based or B2B operations preferred.
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