Operations Coordinator

Role Overview

General Services

• Oversee day-to-day operations for the facility's medical and support departments.
• Act as a bridge between departments and branches of the center.
• Communicate professionally and promptly with internal and external departments and branch staff.
• Coordinate with General Administration and Operations and Technical managers for dental surgery preparation.
• Lead project coordination by creating assignments, tracking progress, and resolving issues.
• Review processes to identify inefficiencies and opportunities for improvement.
• Prepare operations documents and reports and support audits when required.

Business Development

• Arrange business meetings with prospective clients including universities, schools, and organizations.
• Attend marketing events and campaigns to represent the dental department.
• Coordinate with procurement and suppliers for marketing items.
• Propose ideas to improve brand reputation and financial growth.

Compliance

• Create process controls to align daily operations with center policies, processes, and regulations.
• Maintain administrative and medical department documentation and records.
• Follow applicable Department of Health and center rules and regulations.
• Protect the confidentiality of employee and patient information.
• Support compliance with Department of Health ranking audits and JCIA accreditation.

Requirements

• Excellent communication and organizational skills are required.
• Knowledge of Department of Health ranking audits and JCIA accreditation is required.
• Ability to handle confidential employee and patient information is required.

Workplace and Employment

• The role is full-time.
• Work location is in person.