Operations Associate (Emirati Talent)
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Key skills for this role
About the Role
The Operator position oversees the entire operation of a ride or attraction, ensuring safety and wellbeing of guests and colleagues. Responsibilities include managing queuing systems, conducting height measurements, checking restraints, and delivering fun experiences.
Key Skills for This Role
Responsibilities
- Ensure all rides and attractions start up and closedown procedures are completed correctly
- Organize and regulate queuing systems for all rides and attractions
- Ensure height measuring is conducted accurately and efficiently
- Ensure ride platforms are organized for operation
- Explain, distribute and fit ride safety clothing to guests that require it
- Ensure that guests load and unload from rides and attractions safely and efficiently
- Check all ride restraints, safety belts and attraction equipment properly to ensure guests are safe and comfortable
- Check safety equipment (fire extinguishers, emergency exits and emergency routes)
- Communicate clearly with guests, colleagues and management at all times
- Be able to use the ride stop and emergency stop functions effectively and confidently
- Delivering fun and memorable experiences to the guests
- Opening and closing the rides and attractions to guests
Requirements
- Good customer service skills
- Good communication skills
- Ability to work within a team and on their own
- Outgoing and enthusiastic personality and have a passion for guest interaction and communication
- Speak and understand English language
- Ability to work under pressure and long shift times
- Integrity – being honest and ethical
- Higher secondary or equivalent (desirable)
- Speak and understand Arabic language (desirable)
- Ability to manage small teams (desirable)
- Ability to concentrate uninterrupted for long periods of time (desirable)
- Ability to operate machinery safely and efficiently (desirable)
Full Job Posting
Job Overview
- The Operator position will oversee the entire operation of a ride or attraction, including the safety and wellbeing of all colleagues and guests at that particular ride or attraction.
- They will also be required to concentrate for long periods of time, manage small teams, multi task and operate large machinery safely and efficiently.
Responsibilities
- Ensure all rides and attractions start up and closedown procedures are completed correctly.
- Organize and regulate queuing systems for all rides and attractions.
- Ensure height measuring is conducted accurately and efficiently.
- Ensure ride platforms are organized for operation.
- Explain, distribute and fit ride safety clothing to guests that require it.
- Ensure that guests load and unload from rides and attractions safely and efficiently.
- Check all ride restraints, safety belts and attraction equipment properly to ensure guests are safe and comfortable at all times.
- Check safety equipment (fire extinguishers, emergency exits and emergency routes).
- Communicate clearly with guests, colleagues and management at all times.
- Be able to use the ride stop and emergency stop functions effectively and confidently.
- Delivering fun and memorable experiences to the guests.
- Opening and closing the rides and attractions to guests.
Essential
- Good customer service skills
- Good communication skills
- Ability to work within a team and on their own
- Outgoing and enthusiastic personality and have a passion for guest interaction and communication
- Speak and understand English language
- Ability to work under pressure and long shift times
- Integrity – being honest and ethical
Desirable
- Higher secondary or equivalent
- Speak and understand Arabic language
- Creativity and alternative thinking to develop new ideas for and answers to work related problems
- For Operator position training: Ability to manage small teams; Ability to concentrate uninterrupted for long periods of time; Ability to operate machinery safely and efficiently; Ability to multi task; Ability to oversee the safety of all colleagues and guests at a particular ride or attraction
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