Operational Systems Administrator

Position Summary

Position Duties and Responsibilities

• Order / Shipping Management System Administration. The OMS Administrator manages the end-to-end reliability of the ordering platform by deploying functional updates, securing data integrity, standardizing master data, and executing rapid troubleshooting. This involves configuring software patches and promotional logic, auditing daily transaction records to eliminate channel discrepancies, and cleansing product or pricing master catalogs to ensure operational precision. In the event of transaction failures or system outages, the role provides immediate technical support to isolate root causes and minimize operational downtime.
• Production System Administration. The Production System Administrator ensures continuous factory operations by managing configuration updates, performing real-time monitoring, executing rapid troubleshooting, and enforcing strict production data integrity management. This role is responsible for registering routing changes and Bill of Materials (BOM) updates into the Manufacturing Execution System (MES) while auditing operational data to eliminate discrepancies between actual floor output and system records. Additionally, the position provides immediate technical support for shop-floor application failures, minimizing system-induced downtime and preventing automated data synchronization bottlenecks.