Operational Excellence & Process Technology Lead

Telford, ENG, GB, TF2 7GJ

Location: Telford Working pattern: Monday to Friday

About the role

We’re recruiting an Operational Excellence & Process Technology Lead to support our manufacturing operation in Telford. This is a key site‑based role focused on operational excellence, process reliability and technical capability development.

You will act as the subject matter expert for the Müller Production System (MPS) within the unit, coaching teams at all levels and driving sustainable improvements in efficiency, quality, cost and performance. This is not a people‑management role, instead, you’ll influence, coach and develop capability across the unit.

What you’ll be responsible for

Acting as the MPS and Operational Excellence expert within the unit

Coaching unit managers, team leaders and operators in effective use of MPS and OpEx tools

Driving the implementation of the Müller Production System at unit level

Developing and maintaining an OpEx improvement roadmap

Supporting the unit through OpEx maturity assessments

Improving performance against OEE, waste, material losses and productivity

Ensuring effective performance data and reporting systems are in place

Supporting and tracking VPO and cost‑saving initiatives

Solving chronic process and reliability issues

Defining and maintaining critical process parameters and centrelines

Working closely with Quality to improve process capability and technical competence

Building technical capability through training and coaching of operators and technicians

Supporting new product introductions (NPD) as the unit’s technology expert

What we’re looking for

Degree‑qualified (Engineering or similar) or equivalent experience

Strong background in manufacturing, process technology or operational excellence

Experience with Lean / Continuous Improvement / MPS / OpEx frameworks

Lean Six Sigma Green Belt or equivalent (desirable)

Strong understanding of OEE, TPM, waste reduction and process reliability

Confident coach with the ability to influence without authority

Experience working cross‑functionally with Operations, Quality and Engineering

Why join us?

High‑impact role with site and business visibility

Opportunity to shape how manufacturing performance is delivered

Be part of a business genuinely focused on continuous improvement and capability building

Secure onsite car park

Subsidised canteen

Up to 10% bonus – paid annually

Private medical insurance

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.

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