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Operation Supervisor-Logistics
Ferrari Group
Riyadh, KSA
Full Time
Mid
Onsite
2 weeks ago
Logistics SoftwareERP SystemsShipment Tracking PlatformsCustoms DocumentationSaudi Customs RegulationsInternational Trade Compliance
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Logistics SoftwareERP SystemsShipment Tracking Platforms
About the Role
Ferrari Logistics seeks an Operation Supervisor to oversee import/export operations and domestic transportation in Riyadh. The role ensures regulatory compliance, operational efficiency, and team leadership.
Key Skills for This Role
Logistics SoftwareERP SystemsShipment Tracking PlatformsCustoms DocumentationSaudi Customs RegulationsInternational Trade Compliance
Responsibilities
- Supervise end to end import and export operations, including shipment scheduling, customs clearance, and final delivery or pickup
- Coordinate with international network offices, freight forwarders, suppliers, and internal stakeholders to ensure seamless logistics operations
- Monitor shipment progress, KPIs, and operational performance while proactively resolving delays and bottlenecks
- Manage operational escalations involving customs delays, documentation issues, shipment damage, and service disruptions
- Ensure accurate shipment tracking, status updates, and Proof of Delivery (POD) management within the systems
- Maintain compliance with Saudi customs regulations and international trade requirements
- Identify, recommend, and implement process improvements to enhance operational efficiency, accuracy, and compliance
- Lead, coach, and support the coordination team while ensuring adherence to standard operating procedures (SOPs)
Requirements
- Bachelor's degree in Logistics, Supply Chain Management, Transportation Management, or a related field
- 3–5 years of experience in import/export operations, freight forwarding, or logistics, including supervisory responsibilities
- Strong knowledge of Saudi customs regulations and international trade compliance is highly preferred
- Advanced proficiency in logistics software, ERP systems, and shipment tracking platforms
- Strong understanding of customs documentation and regulatory requirements
- Excellent analytical, problem solving, and decision making skills
- Proven leadership and team management abilities
- Strong verbal and written communication skills in English; Arabic is an advantage
Full Job Posting
Overview
- Ferrari Logistics is looking for a detail oriented and proactive Operation Supervisor to join our Logistics team in Riyadh.
- The Operation Supervisor is responsible for overseeing and managing the end to end import/export operations and domestic transportation network.
- The role ensures regulatory compliance, operational efficiency, and timely execution of shipments while leading and supporting the coordination team.
Key Responsibilities
- Supervise end to end import and export operations, including shipment scheduling, customs clearance, and final delivery or pickup.
- Coordinate with international network offices, freight forwarders, suppliers, and internal stakeholders to ensure seamless logistics operations.
- Monitor shipment progress, KPIs, and operational performance while proactively resolving delays and bottlenecks.
- Manage operational escalations involving customs delays, documentation issues, shipment damage, and service disruptions.
- Ensure accurate shipment tracking, status updates, and Proof of Delivery (POD) management within the systems.
- Maintain compliance with Saudi customs regulations and international trade requirements.
- Identify, recommend, and implement process improvements to enhance operational efficiency, accuracy, and compliance.
- Lead, coach, and support the coordination team while ensuring adherence to standard operating procedures (SOPs).
Skills & Competencies
- Advanced proficiency in logistics software, ERP systems, and shipment tracking platforms.
- Strong understanding of customs documentation and regulatory requirements.
- Excellent analytical, problem solving, and decision making skills.
- Proven leadership and team management abilities.
- Strong verbal and written communication skills in English; Arabic is an advantage.
- Ability to work under pressure, manage multiple priorities, and deliver operational excellence in a fast paced environment.
Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Transportation Management, or a related field.
- 3–5 years of experience in import/export operations, freight forwarding, or logistics, including supervisory responsibilities.
- Strong knowledge of Saudi customs regulations and international trade compliance is highly preferred.
Compensation
- Competitive salary package (SAR 9,000–10,000/month)
About Ferrari Group
- Ferrari Group is the one stop service provider specialising in shipping, integrated logistics and high value added services for jewellery and precious goods, worldwide.
- Ferrari is an equal opportunity employer committed to diversity and inclusion.
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