ashby
Onboarding Manager
Archy
Remote, USA
Full-time
Mid
Remote
USD 65000-75000 yearly / year
Discovered 1 weeks ago
Free
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Archy is adding an Onboarding Manager to the Customer Experience team.
As an Onboarding Manager, you’ll partner with each Dental Practice and take over onboarding responsibilities from the Sales Team.
You’ll play a pivotal role in ensuring each Dental Practice can implement their Archy software, host working sessions and training, and offer custom support.
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About Archy
Smile! Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated.
Archy is a Series B vertical SaaS solution revolutionizing the dental practice management space — giving dental providers AI agents and software that lets them do what they do best (be dentists!) while we handle the more technical sides of running their practice business.
Job Description
Archy is adding an Onboarding Manager to the Customer Experience team. As an Onboarding Manager, you’ll partner with each Dental Practice and take over onboarding responsibilities from the Sales Team. You’ll play a pivotal role in ensuring each Dental Practice can implement their Archy software, host working sessions and training, and offer custom support.
Job Responsibilities
- Deeply understand the business goals and focus of each dental practice to ensure they are set up for long-term success.
- Provide support and guidance on account setup, addressing both dental operation questions and general technical inquiries.
- Support dental practices with setting up new systems that integrate with Archy, including imaging software on X-ray and pano machines, e-prescribe software, and text messaging services.
- Expected to actively adopt and integrate AI tools into day-to-day workflows to enhance productivity, decision-making, and overall impact.
- Conduct live virtual training sessions with each dental practice’s staff to showcase Archy’s capabilities and answer questions from their team members.
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