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Onboarding and Support Specialist 1

U.S. Bank
Denver, UAE
Full Time
Mid
Hybrid
4 weeks ago
Data EntryCustomer ServiceMicrosoft OfficeSEIBondmasterTickler Monitoring System
Free

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Job Description

  • Join our team as a Corporate Trust Specialist, where you will analyze and interpret key documents to ensure accurate account setup across systems.
  • Partner with internal teams, underwriters, and legal contacts to support smooth bond closings and coordinate the movement of assets.
  • Track critical trustee functions and provide responsive support for post closing account maintenance.

Responsibilities

  • Analyzes, extracts and interprets data and information from corporate trust source documents in order to establish accurate account set ups on all appropriate bank systems.
  • Identifies, formulates and inputs tickler items to the Tickler Monitoring System(s) to ensure accurate monitoring and performance of trustee functions.
  • Interacts with Account Manager, Relationship Specialist, specialized units, bond underwriters, and legal counsel to coordinate movement of cash and assets for bond closings.
  • Interacts with appropriate units related to critical reporting.
  • Provides responsive and appropriate service regarding all aspects of post closing account maintenance and special projects.

Basic Qualifications

  • Associate's degree, or equivalent work experience
  • Six or more years of relevant experience

Preferred Skills/Experience

  • Ability to determine information needs and extract required information from multiple source documents
  • Strong data entry skills, reading and comprehension skills
  • Proven customer service skills
  • Thorough knowledge of various corporate trust products
  • Thorough knowledge of tax control issues and credit enhancements
  • Good understanding of the typical legal agreements and duties related to corporate trust products
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
  • Experience in SEI, Bondmaster, and/or Tickler Monitoring System systems preferred

Workplace

  • The role offers a hybrid/flexible schedule, with an in office expectation of 3 or more days per week.

Compensation

  • Pay Range: $29.23 $38.94 per hour

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short term and long term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals

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