On Call - Program Associate ( Various Locations)

📍 Washington, DC (7 program locations) 💼 Onsite | Non‑Exempt | On‑Call Roles 🕒 Varied shifts | 24/7 organization ✨ 5 Open Positions!

N Street Village is the largest provider of services for women experiencing homelessness in Washington, DC. We are a community rooted in dignity, healing, and empowerment—and we’re growing our on‑call team!

We are hiring five (5) On‑Call Program Associates to support our clients across any of our seven locations throughout Washington, DC. This team plays a critical role in maintaining safe, supportive, and mission‑driven environments for women in our day center, low‑barrier shelter, temporary shelter, and supportive housing programs.

If you are passionate about making a difference and want a flexible role that lets you support women when they need it most—this is the opportunity for you.

As an On‑Call Program Associate , you’ll step in to support programs during staff shortages, peak times, emergencies, or special needs. You must be able to work varied shifts , including days, evenings, overnights, weekends, and holidays. N Street Village operates 24 hours a day, 7 days a week , and on‑call staff are essential to ensuring consistent, high‑quality care.

In this role, you will:

Build supportive, trusting relationships with residents

Assist with care coordination, referrals, and basic service needs

Support case plan implementation and document services in HMIS/OCTO

Help de‑escalate crises and respond to immediate client needs

Enforce program rules and maintain a safe community environment

Complete incident reports and intake paperwork

Conduct room and locker checks for cleanliness and safety

Perform random drug screenings per program rules

Maintain medication logs and assist residents with medication tracking

Represent the program when supervisors are unavailable

Participate in meetings, training, and quality improvement activities

Collaborate with internal and external partners

Uphold N Street Village’s mission, values, and client‑centered approach

Work at any of our 7 DC locations as assigned

Every shift brings an opportunity to uplift, support, and empower women on their path to stability.

You are someone who brings:

Strong interpersonal and communication skills

Comfort working with diverse populations

Calm and confident crisis‑management abilities

A compassionate, trauma‑informed approach

Strong organizational skills and attention to detail

The ability to work independently

Flexibility to cover varied shifts as needed

At N Street Village, every staff member plays a key role in creating a community built on:

Dignity & respect

Collaboration

Transparency

Healing & recovery

Equity & inclusion

Responsible stewardship of resources

On‑Call staff are designated as essential onsite personnel and may be needed during weather events, emergencies, or other critical situations.

N Street Village is an Equal Opportunity Employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to fostering an inclusive environment where everyone can thrive.

If you feel called to support women experiencing homelessness and want a flexible position that truly changes lives, we want to meet you.

👉 Apply today at www.nstreetvillage.org/careers