Officer-Loss Prevention
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Key skills for this role
About the Role
The Ritz-Carlton seeks a Loss Prevention Officer to patrol property, monitor security, and assist guests. The role requires strong communication, attention to detail, and the ability to handle stressful situations.
Key Skills for This Role
Responsibilities
- Patrol all areas of the property and assist guests with room access
- Monitor security feeds and conduct daily physical hazard inspections
- Respond to accidents and assist guests/employees during emergencies
- Calm disruptive guests and escort individuals off property if necessary
- Conduct investigations, gather evidence, and interview relevant parties
- Complete shift reports and maintain confidentiality of loss prevention documents
Requirements
- High school diploma or equivalent
- No prior related work experience required
- Strong communication skills
- Ability to work in stressful situations
- Attention to detail
- Professional demeanor
Full Job Posting
Impact
- Your vigilant eye and protective instinct go beyond the basics; guests can come and go freely and without worry.
Tasks to accomplish
- Patrol all areas of the property and assist guests with room access
- Monitor security feeds and conduct daily physical hazard inspections
- Respond to accidents and assist guests/employees during emergencies
- Calm disruptive guests and escort individuals off property if necessary
- Conduct investigations, gather evidence, and interview relevant parties
- Complete shift reports and maintain confidentiality of loss prevention documents
Qualifications we are looking for
- Excellent communication skills
- Proven ability to remain comfortable in stressful situations
- Teamwork aptitude
- Attention to detail
- Good judgment and professional attitude
Recommended Qualifications
- Education: High school diploma or equivalent
- Related work experience: None required
- Supervisory experience: None required
- License or certification: None
Benefits you deserve
- Team spirited colleagues
- Learning and development opportunities
- Encouraging management
- Wellness programs
- Discounts on hotel rooms, gift shop items, food and beverages
- Recognition programs
About The Ritz Carlton
- With over 100 award winning hotels worldwide, The Ritz Carlton creates exceptional experiences for guests.
- We set the standards for luxury service and pride ourselves on excellence in guest care and comfort.
- Your role is to ensure The Ritz Carlton Gold Standards are met with kindness and attention every day.
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