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Office Manager
Meril
Sydney, AUS
Full-time
Associate
Onsite
Discovered 1 weeks ago
Customer order processingOrder and delivery coordinationERP systemsCRM systemsShipment coordinationCustomer service
Free
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Customer order processingOrder and delivery coordinationERP systems
Key Skills for This Role
Customer order processingOrder and delivery coordinationERP systemsCRM systemsShipment coordinationCustomer service
Full Job Posting
Location
- The role is based in Australia.
Key Responsibilities
- Process and coordinate customer orders from order entry through delivery.
- Act as a point of contact for customers, sales teams, and internal departments regarding orders and delivery timelines.
- Maintain and update customer and order data in ERP and CRM systems.
- Coordinate shipments with logistics partners and warehouses.
- Handle complaints, returns, and credit notes.
- Support the sales team with administrative and organizational tasks.
- Ensure smooth information flow between customers, sales, logistics, and finance teams.
- Support continuous improvement of internal service processes.
Candidate Preference
- Candidates based in Australia are preferred.
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