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Office Administrator
Galaxy Plastics Ltd
Hillsboro, USA
Full-time
Entry · 2+ years experience
Onsite
USD 45000-50000 yearly / year
Discovered 1 weeks ago
ERP
Free
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ERP
Key Skills for This Role
ERP
Full Job Posting
- 60% Office Administration.
- 20% Accounts Receivable.
- 20% Customer Service Representative.
- Manage front desk and reception duties, including answering and directing telephone calls.
- Data entry into the ERP or other platforms.
- Coordinate office supplies, equipment, and vendor services.
- Prepare correspondence, reports, forms, and other business documents.
- Maintain filing systems, records, and office databases.
- Schedule meetings, appointments, and conference room bookings.
- Assist with onboarding documentation and employee administrative needs.
- Coordinate incoming and outgoing mail and courier services.
- Support management with administrative projects and reporting.
- Maintain office organization, efficiency, and professional appearance.
- Assist with health and safety documentation and compliance records.
- Support various departmental administrative requirements as needed.
- Other duties as assigned.
- Generate and distribute customer invoices accurately and in a timely manner.
- Monitor accounts receivable aging and follow up on outstanding balances.
- Process customer payments, credit card transactions, and account adjustments.
- Reconcile customer accounts and investigate discrepancies.
- Maintain accurate records and supporting documentation.
- Assist with month-end reporting and co ordinate with head office.
- Communicate professionally with customers regarding billing and payment inquiries.
- Support the finance team with administrative accounting tasks as required.
- Serve as the primary point of contact for customer inquiries via phone, email, and in person.
- Respond to customer requests promptly and professionally.
- Process customer orders, service requests, and inquiries.
- Resolve customer concerns and escalate issues when necessary.
- Maintain customer records and ensure information is current and accurate.
- Coordinate with internal departments to ensure timely customer support.
- Build and maintain positive customer relationships.
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