Office Administrator

Through courteous customer service skills, portray a professional image and first smile for all incoming visitors to BOSS. The incumbent of this position will handle BOSS’ mail, phones, fax, couriers, day-to-day general administration and direct all visitors and walk-in clients to the appropriate personnel.

Job Responsibilities:

Administration and Office Support

Enter order requests and bills of lading efficiently and accurately into computer system and produce copies as required.

Provide all data entry and processing support for applicable computer systems and programs supporting the sales team.

Assist the Branch Manager and sales team by coordinating mail or electronic mail-outs to customers.

File paperwork as necessary.

Contact service providers for any service calls or issues related to the photocopier, fax machine, stamp machine, or other office equipment.

Notify sales team

Create a database for customer account profiles and enter and maintain client data.

Contact clients regarding past due notices

Support company policies and procedures.

Assist with general office duties.

Other duties as required.

Qualifications

High school diploma or equivalent

Basic knowledge of oil and other products at Boss is an asset.

Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint)

Experience working in customer service-related roles.

1 – 3 years experience working in an office administrative, administrative assistance or similar role position

Excellent verbal and written communication

Strong organizational and time-management skills