COME AND GROW WITH US AS WE EXPAND OUR MARKET SHARE IN WESTERN CANADA!
Boss Lubricants is a leading wholesaler and distributor of premium industrial and commercial lubricant products, serving customers throughout Central and Western Canada.
As part of our ongoing growth strategy and our commitment to maintaining our position as the largest independent manufacturer of lubricants and greases in Western Canada, we are looking for an energetic, self-motivated Industrial Sales Representative to join our team.
Scope
Through superior customer service skills, proven technical and/or industrial sales experience and the drive and ability to increase sales, the incumbent of this position will market and sell quality BOSS Lubricants products with emphasis on establishing new clients and servicing our existing valued clients.
Responsibilities
Increase Market Share Develop sales strategy and new customer contact list; Set up appointments to meet potential customers; Present sales proposals and packages of BOSS’ exclusive products to prospective clients; Follow-up on all potential leads and review all sales calls; Stay “current” on market and industry trends; Review our competition and their market share on a regular basis; Review and evaluate sales margins on a monthly basis.
Develop sales strategy and new customer contact list;
Set up appointments to meet potential customers;
Present sales proposals and packages of BOSS’ exclusive products to prospective clients;
Follow-up on all potential leads and review all sales calls;
Stay “current” on market and industry trends;
Review our competition and their market share on a regular basis;
Review and evaluate sales margins on a monthly basis.
Customer Service Exemplary in your commitment to customer service and a demonstrated leadership in ensuring continued support for your customers; Research customers’ business and their operational requirements and service them on this basis; Accommodate customer requests, going “above and beyond” the customer’s expectations where possible; Be available as a key contact for client questions and concerns; Maintain an inventory of product information easily accessible to clients (brochures, pamphlets, spec. sheets, weblinks etc.); Monitor and evaluate and manage overall customer satisfaction; Maintain professional conduct with clients.
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Exemplary in your commitment to customer service and a demonstrated leadership in ensuring continued support for your customers;
Research customers’ business and their operational requirements and service them on this basis;
Accommodate customer requests, going “above and beyond” the customer’s expectations where possible;
Be available as a key contact for client questions and concerns;
Maintain an inventory of product information easily accessible to clients (brochures, pamphlets, spec. sheets, weblinks etc.);
Monitor and evaluate and manage overall customer satisfaction;
Maintain professional conduct with clients.
Leadership and Teamwork Collaborate with other sales staff on a regular basis to review sales goals and evaluate potential opportunities; Review, record and recommend improvements to management for improving the overall efficiencies and effectiveness of the sales process; Always be available as a coach and mentor to more junior sales personnel - lead the team by example; Provide training and constructive feedback regarding product knowledge ; Liaise closely with the management team and the other branches; Support company policies and procedures; Encourage adherence and compliance to safety practices within the workplace; Communicate with and assist warehouse drivers when possible on specific accounts.
Collaborate with other sales staff on a regular basis to review sales goals and evaluate potential opportunities;
Review, record and recommend improvements to management for improving the overall efficiencies and effectiveness of the sales process;
Always be available as a coach and mentor to more junior sales personnel - lead the team by example;
Provide training and constructive feedback regarding product knowledge ;
Liaise closely with the management team and the other branches;
Support company policies and procedures;
Encourage adherence and compliance to safety practices within the workplace;
Communicate with and assist warehouse drivers when possible on specific accounts.
Training, Support and Administration Research and enhance product knowledge through continuous learning about our products as well as those of our competitors; Continue to offer suggestions to improve existing marketing documentation, product information, etc.; Maintain client data in our Chempax database; Review accounts and sales stats; Create customer/account profiles; Assist in supporting office staff when possible with customer queries; Assist in typing/writing up orders; Keep maintenance records for company vehicle; Other duties as required.
Research and enhance product knowledge through continuous learning about our products as well as those of our competitors;
Continue to offer suggestions to improve existing marketing documentation, product information, etc.;
Maintain client data in our Chempax database;
Review accounts and sales stats;
Create customer/account profiles;
Assist in supporting office staff when possible with customer queries;
Assist in typing/writing up orders;
Keep maintenance records for company vehicle;
Other duties as required.
Qualifications
Minimum - Completion of High School
Basic knowledge of oil/lube industry
2 – 5 years experience in an outside sales role
Experience making cold calls and developing new contacts
Knowledge of city of Calgary orientation
Experience developing customer relationships
Experience in marketing either products and/or services
Proven computer skills and experience using various software packages, including MS Office products and database applications
Ability to mediate client issues and concerns
Ability to multi-task and re-shift priorities efficiently as needed
Ability to work with minimal supervision
Ability to research client information, yet maintain client confidentiality
Be organized and ensure timely follow-up communication
If you are knowledgeable about the oil & lube industry, can parallel our dedication to service, quality and dependability, have business acumen and are driven to help us succeed in our objective to increase our market share in Western Canada, then please submit your resume in confidence today.
A list of job responsibilities and requirements is available upon request.
BOSS Lubricants offers competitive compensation, great benefits and unique incentive programs.
Please visit our website www.bosslubricants.com for more information about our products and services.
About BOSS Lubricants
Wholesale & Distribution69 employeesFounded 1992
Canadian-owned industrial and commercial lubricant manufacturer and wholesaler serving businesses across Canada and the northwestern United States.
