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Key skills for this role
Serve as the operational lead for the Canada office(s) ensuring a seamless and professional experience for employees, clients, and visitors.
Office Operations & Facilities:
Oversee day-to-day office operations to ensure a smooth, high-functioning workspace
Act as primary liaison with building management, landlords, and service providers
Manage office vendors, maintenance, and facilities matters
Ensure compliance with workplace standards and health & safety requirements
Maintain oversight of supplies, equipment, and office needs
Workplace Experience:
Act as the first point of contact for guests and clients, ensuring a professional and welcoming environment
Oversee room bookings, shared spaces, and office logistics
Coordinate in-office events, leadership meetings, and high-traffic days
Support planning and execution of employee engagement and social events
Continuously improve the office environment and employee experience
Operational Coordination:
Partner with Talent, IT, Finance, and Operations teams to support onboarding, offboarding, and general office needs
Redirect invoices and correspondence appropriately
Support internal communications relating to office matters
Identify process improvements and implement scalable solutions as the company grows
Experience in a professional services, corporate, or high-growth environment
Prior experience in an office leadership, facilities, executive assistant, or hybrid operations role
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Skills & Attributes:
Highly organized with exceptional attention to detail
Proactive self-starter who anticipates needs rather than reacts to them
Strategic thinker with strong execution capability
Excellent written and verbal communication skills
Strong interpersonal skills and executive presence
Calm under pressure and able to manage competing priorities
Comfortable operating independently while partnering cross-functionally
Desirable:
Experience in a PE-backed or scaling organization
Knowledge of Canada Health & Safety requirements
Harbor is an operational investment holding company with businesses spanning financial services, professional services, education, media, real estate, and conferences worldwide.
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