Ocean Import Coordinator

Develops materials for and leads client QBR meetings (client executives, GEODIS executives, Transportation Management groups, etc.)

Responsible for the development and execution of strategic initiatives that improve service, financial savings, efficiency, productivity, and communication to client and GEODIS

Develops proactive problem solving and cost saving opportunities

Works with IT implementation team to validate and improve TMS performance; assists with strategic initiatives to increase automation and efficiency

Determines work procedures related to assigned clients and ensures that the standard operating procedures are accurate; provides quarterly updates to Training Administrator

Coordinates with FAP on invoice resolution and carrier escalation

Validates and approves accrual reports provided by Central Billing Team before clients are billed each week

Provides cross-training to coordinators, senior planners, and supervisors as each is expected to be able to step in and support client(s) at any given time; is cross-trained on operational responsibilities for at least two additional clients in order to support when needed

Carrier & Vendor Coordination: Liaise with customers, air & ocean carriers, warehouse & trucking providers, and co-loaders to secure capacity, negotiate rates, and optimize routing

Ensure adherence to international trade regulations, INCOTERMS, and customs requirements while managing shipping documentation

Continuous Improvement to identify opportunities for operational efficiencies, process improvements, and enhanced customer service

Supports GEODIS’ programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR, and Sustainability

Other duties as required and assigned

What you need:

Minimum 2 years of related experience and/or training; or an equivalent combination of education and experience

Minimum 1 year experience in customer service or coordinator role

Experience with Transportation Management Systems

Experience with optimization tools preferred

PC literate with experience with Microsoft Outlook, Word, Access, and Excel

Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers

Excellent planning and organizational skills

Strong problem-solving skills

Ability to multitask

What you gain from joining our team:

Find your future at GEODIS. This is not your old-time warehouse job. Work in modern facilities with cutting-edge technology, helping us move products for some of the world’s most influential brands.

Look what you’ll get by joining the GEODIS team!

Get Good Money – Fair pay and some jobs come with bonus opportunities.

Stay Safe – We pride ourselves on a safe, clean, and healthy work environment for everyone.

Get A Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.

Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.

Have FUN – Work with fun, supportive people just like you!

Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.

Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered minimum essential functions that employees be able to perform. The Company is committed to improving accessibility for all with disabilities and to ensuring that all of our employees have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility and accommodation, and provide all our employees with training on the Accessibility, either during orientation and/or on an ongoing basis.

Join our Team!

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

Text APPLY to (289) 275-8973 to apply or check out more jobs at www.workatGEODIS.com !