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As a Nurse Navigator, you will support members as they navigate different aspects of the healthcare system. You will assess their needs, help coordinate care, connect them with appropriate resources and work with healthcare providers and other stakeholders to help move their care forward.
This is a fully remote position. This position is open only to candidates who currently reside in Canada.
The successful candidate will be an excellent communicator, organized, compassionate and comfortable managing multiple priorities in a fast-paced environment.
As a Nurse Navigator, you will support members as they navigate different aspects of the healthcare system. You will assess their needs, help coordinate care, connect them with appropriate resources and work with healthcare providers and other stakeholders to help move their care forward.
This is a fully remote position. This position is open only to candidates who currently reside in Canada.
The successful candidate will be an excellent communicator, organized, compassionate and comfortable managing multiple priorities in a fast-paced environment.
Assess and support members with their healthcare needs
Help members navigate the Canadian healthcare system
Coordinate appointments, consultations, diagnostic testing, treatment and follow-up care
Communicate with members, healthcare providers, insurers, case managers and other stakeholders
Advocate for members and help identify appropriate healthcare resources
Identify barriers to care and help develop practical solutions
Explain healthcare processes, available resources and next steps to members
Maintain accurate and timely documentation
Manage multiple cases and priorities while meeting service expectations
Skip the repetitive application forms
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Work collaboratively with the broader healthcare team
Participate in process improvements and service enhancements
Perform other duties as required
You are someone who:
Enjoys helping people find their way through a complicated healthcare system
Builds trust and rapport easily
Is comfortable having difficult or sensitive conversations
Can assess a situation and determine the appropriate next step
Is resourceful and looks for solutions
Can stay organized while managing competing priorities
Works well independently and knows when to ask for support
Is comfortable with change and a growing organization
Takes ownership of their work
Enjoys being part of a supportive team.
A successful pre-employment screening will be required.
This posting describes the general nature and level of work involved in the position. It is not intended to be an exhaustive list of all duties, responsibilities or qualifications. Responsibilities may change as organizational needs evolve.
We thank everyone who applies. Only candidates selected to move forward will be contacted.
Kii Health is an equal opportunity employer. We are committed to providing an inclusive and accessible recruitment process. If you require an accommodation during the application, interview or assessment process, please contact recruiting@kiihealth.ca .
Kii Health helps Canadians navigate complex healthcare needs with confidence. We work with members, healthcare providers, insurers, case managers and other partners to help people access the care, resources and support they need.
Our services continue to grow as the healthcare landscape changes. We focus on practical solutions that improve the member experience and make it easier for people to access appropriate care.
Kii Health delivers healthcare and workforce solutions across Canada and the United States. Our services include Mental Health Services, Occupational Health, Disability Management, Workers' Compensation Management, Remote Patient Monitoring, Independent Medical Assessments and other health-related services.
We are looking for an experienced Registered Nurse or Registered Practical Nurse who enjoys helping people, solving problems and making a difference in their healthcare experience.
Verified company details for this employer are not available yet.
CAD 50000-55000 yearly / year
Full-time
Mid · 3+ years experience
Remote
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