Night Receptionist

Generator is a global lifestyle brand offering fresh and socially engaging accommodation platforms and hospitality venues. Our vision is to become the world’s leading design-led hostel brand. We aim to achieve this by offering a host of soulful social spaces, cultural events and a creative programme that inspires guests and locals alike, all while providing affordable and safe accommodation in the centre of the city.

BEING YOURSELF is the key to bringing the Generator story and brand to life. We need an exceptional and passionate leader to join our team in London. If you are an inspiring leader and communicator, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground breaking, hostel brand. Join Generator, be yourself.

· Have impeccable honesty

· Always love our guests

· Have strong team and communication skills

· Have a passion for delivering excellent customer service.

· Work well under pressure

· Provide a warm friendly Generator welcome to all guests and the public

· Maintain a professional relationship with your team and guests.

· Manage reception and the check-in process efficiently, providing information on the hostel facilities and events, city knowledge and upselling products where possible.

· Always strive to meet and exceed the needs of our guests at each interaction.

· With your Supervisor or Team Leader ensure that all reception tasks and functions are completed in line with Reception check lists.