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Night Auditor
Atira Hotels
Benton Harbor, USA
Part-time
Entry
Onsite
USD 14-16 hourly / hour
Discovered 1 weeks ago
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Role Overview
The Night Auditor is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Additionally, the Night Auditor handles financial transactions and reports, ensuring the accuracy of the hotel's nightly audit.
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Full Job Posting
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Do you enjoy working independently and have a knack for balancing both customer service and financial tasks? Are you a night owl who prefers working overnight shifts? We’re looking for a Night Auditor to join our hotel team!
Job Details
Work Location: Hampton Inn Benton Harbor - 1921 Pipestone Rd Benton Harbor, Michigan
Job Type: Part -time
Pay: $14 - $16 per hour
Job Overview
The Night Auditor is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues. Additionally, the Night Auditor handles financial transactions and reports, ensuring the accuracy of the hotel's nightly audit.
Key Responsibilities
- Reservation Management: Receive and process reservations via phone, fax, and mail. Enter reservations into the computer system and provide additional information. Verify pricing, discounts, and billing information, and notify customers of room features and availability. Maintain reservation files and resolve related problems.
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