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Key skills for this role
Deploy, support, and maintain physical server infrastructure from Dell and HPE platforms, including rack/blade servers, iDRAC/iLO management, firmware lifecycle, and hardware troubleshooting.
Design, implement, and manage virtualization environments using VMware vSphere/vCenter and Microsoft Hyper-V, including cluster configuration, resource optimization, VM lifecycle management, and high availability.
Install, configure, and administer Windows Server operating systems across all current versions, including roles such as DNS, DHCP, IIS, File Services, and Certificate Services.
Architect and manage Microsoft Active Directory environments — domain design, Group Policy, OU structure, user/group administration, and identity integration.
Integrate and maintain high-performance server environments supporting resource-intensive workloads, including advanced data center solutions, storage area networks (SAN/NAS), and hybrid cloud connectivity.
Consolidate and migrate server workloads across physical and virtual platforms, including P2V and V2V migrations between client environments and technologies.
Support network services as they relate to server infrastructure — switching, routing, firewalls, and network security — with the ability to troubleshoot end-to-end across the stack.
Design, implement, and validate backup and disaster recovery solutions; work closely with client technical staff to ensure proper implementation and ongoing verification.
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Perform capacity planning, growth analysis, and system utilization reviews, and make technical recommendations that improve efficiency and reduce risk.
Develop and follow Marco best practices and operational procedures; create and maintain visual and written documentation for all deployed environments.
Provide on-call and escalation support to clients and internal teams on server, virtualization, and directory service issues.
Install and upgrade software on server platforms, including OS patching, role/feature updates, and hypervisor upgrades.
Plan and manage service requests independently from scoping through completion.
Accurately maintain documentation, time entry, pick tickets, and client signatures in compliance with service administrative procedures.
Consistently maintain a revenue-to-wage ratio of 2.5 or above.
Private U.S. business-technology provider serving organizations with managed IT, cybersecurity, print, voice, cloud, and security services.
Visit company websiteJobs and hiring trendsUSD 80796-125234 yearly / year
Full-time
Senior · 6+ years experience
Onsite
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