Network Engineer

About the role

Key responsibilities

• Maintain the availability and performance of network devices and services, including routers, switches, wireless infrastructure, VPN gateways and firewalls.
• Monitor network performance, proactively identify bottlenecks and resolve incidents within agreed SLA timeframes.
• Configure, test, install, troubleshoot and maintain network hardware, software and communications equipment.
• Apply and validate network security controls, including firmware updates, vulnerability remediation and access-control changes.
• Deliver planned network changes, upgrades and configuration updates accurately and on schedule.
• Design and implement technology and networking solutions that improve business efficiency and system performance.
• Deploy new IT solutions locally and across international locations.
• Specify, configure and maintain server hardware and operating systems, including patches and software upgrades.
• Provide remote and onsite desktop, server and network support, including user-facing tickets and helpdesk overflow.
• Work with internal stakeholders and external service providers to support infrastructure projects and continuous improvement initiatives.

Skills required

• A relevant IT networking qualification or recognised industry certification.
• Advanced knowledge of firewalls and sound knowledge of networking principles.
• Hands-on experience configuring and supporting routers, switches, wireless equipment and other networking hardware.
• Experience with security appliances, wireless technologies, web proxies, LAN/WAN environments and virtualisation tools.
• Experience supporting server hardware, operating systems, patching and software upgrades.
• Working knowledge of Microsoft applications.
• Strong troubleshooting, analytical and problem-solving skills.
• A customer-focused approach with well-developed interpersonal and communication skills.
• Self-motivated and able to work independently, use initiative and escalate issues when appropriate.
• Able to prioritise competing demands while working effectively as part of a wider team.
• A flexible, adaptable approach and a willingness to learn new technologies and skills.

Benefits & Culture

• Our culture is supportive and collaborative within a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for a new team member with genuine passion and can-do attitude for what they do! We are located near beautiful downtown Victoria in the newly restored Press Building with modern office space built for collaboration!
• As a member of the Zetron Team, you will have access to:
• Competitive benefits package
• Healthcare & Wellness Spending Account
• Company matched retirement savings program
• Incentive plan
• Paid time off
• Plus, you can take advantage of flexible working hours within an easy-going environment. We celebrate our successes with company sponsored events and look forward to having you join us!
• #IND2