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Network Engineer, Operations & Support
Meta
Denver, USA
Full-time
Senior · 8+ years experience
Onsite
USD 135000-191000 yearly / year
Discovered 1 weeks ago
BGPIS-ISOSPFMPLSTCP/IPDHCP
Free
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BGPIS-ISOSPF
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BGPIS-ISOSPFMPLSTCP/IPDHCP
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Responsibilities
- Troubleshoot and resolve complex network incidents affecting production site services, driving root cause analysis and implementing corrective actions to prevent recurrence
- Formulate the right metrics and definitions of success to report and drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements; manage related programs, project budget plans, and budgets
- Develop operational process improvement plans and transform with partner teams the improvements to scalable and automated AI-powered workflows by writing and reviewing the code to improve operational efficiency
- Participate in team oncall rotation and improve issue/event escalation and emergency/incident response, including detailed after-action reviews to prevent future recurrences
- Build cross-functional relationships and deliver results with partner teams (internally and externally) associated with all coordination, colocation operations, and compliance issues, including vendors, contractors, and stakeholders/partners
- Support real-world operations and production challenges that affect network capacity and reliability, and take the lessons to improve current and future-generation coordination products and business processes
- Identify operational gaps between system components and contribute to the design and delivery of scalable solutions that improve network reliability and availability efficiency
- Participate in an oncall rotation to provide 24/7 support for production site services network infrastructure
- Engage stakeholders across the network engineering, facilities, and vendor teams to coordinate project execution and communicate progress against milestones
- Up to 15 percent of travel (domestic and international)
Minimum Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
- 8+ years of experience in designing, deploying, operating, and troubleshooting large-scale production network infrastructure
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