Network Engineer II

Participates in development of enterprise-level direction and strategy applicable to the network (on-prem/cloud) infrastructure; researches and evaluates current and emerging technologies and methodologies and makes recommendations for technology initiatives to meet Hopper network needs.

Analyzes capacity and forecasts growth requirements while monitoring technology and industry trends and works closely with technology stakeholders to evaluate the uses of emerging technology to meet long-term business and operating strategy.

Participates and leads in the evaluation of new technologies to determine their functionality, consistent with: Hopper technology standards; interoperability, reliability, and availability; supportability and expected return on investment; recommends hardware, software and communication media upgrades and enhancements to meet long-term needs; participates in lifecycle replacement planning

Serves as primary administrator for a large, complex, multi-segment, wired and wireless network infrastructure, including Firewall, Switches, and Access Points and internet connections; designs, develops, installs, integrates and maintains the infrastructure incorporating multiple technologies, components, protocols and vendor products and systems; establishes network standards, including naming conventions and address protocols; utilizing a variety of software and tools, monitors and analyzes network traffic and capacity utilization to achieve optimal performance and availability; analyzes data to identify and resolve reasons for communications bottlenecks.

Provides advanced engineer direction and guidance and manages network upgrades and conversions; develops and recommends network contingency and disaster recovery plans; develops specifications for network hardware, software and cabling upgrades and enhancements; participates with the IT Leadership to evaluate and recommend network and systems hardware and software; develops and recommends cabling and connectivity standards, uses and levels.

Evaluates and recommends software, tools, and utilities to aid in monitoring and managing network performance and security; develops and maintains network documentation and reference tools.

Performs advanced troubleshooting on network hardware, software, and connectivity problems; performs second/third-tier problem resolution.