National Accounts Program Manager

• 3–5 years of experience in account management, program management, or a related client-facing role
• Demonstrated success managing and growing large or complex accounts
• Strong communication and presentation skills with the ability to engage both frontline contacts and executive stakeholders
• Experience serving as an escalation point or handling sensitive customer situations with professionalism
• Highly organized with the ability to manage multiple accounts and priorities simultaneously
• Proficiency with HubSpot CRM; experience with job management or field service software is a plus
• Analytical mindset — comfortable using data to tell a story and drive decisions
• Collaborative team player who can work effectively across departments and with franchise partners

Nice to Have

• Background in biohazard remediation, restoration, emergency services, or a related field
• Familiarity with franchise business models
• Experience supporting contract renewals and working alongside legal or sales leadership

• We offer a flexible, supportive work environment where you can make a meaningful impact on franchisees' success. Our benefits include:
• Medical, Dental, and Vision Insurance
• Long-Term and Short-Term Disability Insurance

• Competitive salary and performance-based incentives
• Opportunity to make a meaningful impact in a mission-driven company

About Bio-One Inc.

Bio-One is more than a cleanup company — we restore peace of mind for individuals, families, and communities in their most difficult moments.

With a network of franchise owners across the country, we are mission-driven, values-led, and growing.

Join a team that takes its work seriously and supports one another every step of the way.

Five Star Franchising is an equal opportunity employer.

Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Qualified individuals with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state or local laws.