hrsmart
Multi-Unit Manager,
WHSmith North America
Atlantic City, USA
Full-time
Senior · 5+ years experience
Onsite
USD 60000-65000 yearly / year
Discovered 1 weeks ago
Free
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Salary
- $60,000-65,000 annually
Location
- Atlantic City
- Inmotion Key Impact
- Consumers: Experience seamless service, strong product availability, and consistent brand engagement across all locations.
- Store Teams: Empowered, coached, and developed to deliver high-quality, consistent execution.
- Key Responsibilities:
- Drive sales growth, control shrink, and manage all key operating expenses across assigned locations
- Recruit, develop, and retain high-performing Store Managers and teams
- Provide leadership coaching and ongoing performance feedback to Store Managers
- Determine corrective actions for underperforming stores and build plans to minimize losses.
- Influence commercial and operational decisions through insights, trends, and executional feedback.
- Ensure compliance with company policies, operational standards, and financial controls
- Maintain strong partnerships with airport/resort property management to support smooth operations
- Monitor financial reporting and ensure accuracy, accountability, and profitability
- Ensure teams deliver high product expertise and uphold food safety, waste control, and service excellence
- Oversee merchandising and inventory strategies in collaboration with the Buying team
- Ensure stores are visually compelling, fully stocked, and deliver an elevated customer experience
- Communicate effectively with senior leadership regarding performance, challenges, and opportunities
- Support additional initiatives that drive company objectives
- Responsible for carrying and securely managing keys for store and storage areas, ensuring they are always kept safe and under personal control.
- Follow all company key-control procedures, including completing required training, properly logging and storing keys, never sharing or copying them, and immediately reporting any lost or missing keys
- High School diploma required; bachelor’s degree preferred
- 5+ years of multi-unit leadership experience in retail, airport, or resort environments
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