hrsmart
Customer Service Associate
WHSmith North America
Denver, USA
Full Time, Part Time
Entry
Onsite
USD 20-20 hourly / hour
Discovered 1 weeks ago
Free
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Benefits
- Medical, Dental, and Vision Insurance
- Employer-Paid Life Insurance
- Disability Insurance
- Paid Time Off
- Paid Parental Leave
- 401(k) with company match
- Employee Discount
Job Responsibilities
- Greets and assists customers throughout their shopping experience
- Maximizes sales by suggesting products and up-selling when appropriate
- Remains knowledgeable of the store’s merchandise and current promotions
- Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise
- Assists with inventory and receiving of merchandise
- Replenishes backstock to maintain appropriate levels of merchandise on the floor
- Conducts markdowns of merchandise as instructed
- Perform opening/closing duties, including securing cash registers and store security
- Communicates customer complaints and inventory concerns to management in a timely manner
- If identified as a keyholder, additional responsibilities will be assigned
- Other duties as assigned
- Previous retail or customer service experience is a plus, but not required
- Strong written and verbal English communication skills
- Demonstrated customer service experience
- Ability to multitask and resolve minor customer service conflicts
- Alcohol Beverage Awareness Cared (TAM Card) may be required
- Additional Security clearance may be required
- Satisfactory Criminal Background Check and Drug Testing May be required
Additional Requirements
- Limited sitting
- Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
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