MuleSoft Platform Manager

Roles & Responsibilities

• Lead and manage large, diverse teams within a matrixed organization.
• Collaborate with geographically dispersed teams, including those in the US and other international locations.
• Oversee the software development lifecycle
• Develop and implement strategic plans for technology and workforce.
• Follow global standards and practices.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
• Understand the decision-making process, workflows, and business and information needs of business partners and stakeholders
• Contribute and define business outcomes + requirements, technology solutions, and services
• Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through 'test & learn' activities
• Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as an escalation point and facilitating communication when service commitments are not met
• Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services

Basic Qualifications and Experience

• Doctorate Degree, master's degree, bachelor's degree, or Diploma in Business, Engineering, IT, or a related field with 8 -13 years of relevant experience .

Must-Have Skills

• Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
• Experience in people management and leading matrixed teams, and passion for mentorship, culture and fostering the development of talent.
• Experience in applying technology best practice methodologies: Scaled Agile (SAFe), ITIL, etc.

Good-to-Have Skills

• Experience in a leadership role within a pharmaceutical or technology organization
• Extensive experience in the software development lifecycle.
• Experience using and adoption of Scaled Agile Framework (SAFe)
• Strong analytic/critical-thinking and decision-making abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Established business partnerships and IS governance practices involving senior business stakeholders
• Exposure to or basic understanding of MuleSoft Anypoint Platform or similar integration tools
• Experience with Java, SQL
• Knowledge of cloud platforms (e.g., AWS, Azure) or container technologies (Docker)

Preferred/Mandatory Certifications

Soft Skills

• Excellent leadership and team management skills.
• Strong transformation and change management experience.
• Exceptional collaboration and communication skills.
• High degree of initiative and self-motivation.
• Ability to manage multiple priorities successfully.
• Team-oriented with a focus on achieving team goals.
• Strong presentation and public speaking skills.
• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams