Mortgage Operations Manager II

Overview:

Primary Responsibilities:

• Manage either a department or a major unit of a large department which encompasses either a single major business / function or multiple functions ensuring operational efficiency and targeted results are met.
• Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned department.
• Plan and implement new methods and procedures to make daily operations more efficient. Implement recommendations for department policy changes and creates new unit policy and procedures. Consults and communicates with operations staff.
• Contribute to strategic planning and short-term initiatives. Responsible for department contingency planning and regulatory compliance.
• Responsible for providing the lead on multiple projects at the department or division level. May represent the department on outside projects.
• Support annual budget process and is financially accountable for department/unit.
• Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Oversees training and development of direct reports.

Scope of Responsibilities: