Mortgage Loan Processor & Closer

• Ensure all loans meet Habitat underwriting guidelines and applicable mortgage regulations (including TRID).
• Maintain required certifications, including annual American Bankers Association certification (if applicable).
• Safeguard confidentiality and ensure accurate documentation handling.

• Contribute to continuous improvement of mortgage processing workflows and closing procedures.
• Support staff development initiatives related to mortgage services and homeownership programming.
• Maintain current knowledge of industry trends, regulations, and best practices.

• Support families in assessing mortgage affordability based on income and Habitat housing inventory.
• Deliver high-quality customer service to diverse and multilingual populations.
• Assist with outreach efforts to promote equitable access and diverse participation in Habitat programs.

• Provide documentation support to leadership (CEO, CFO, Accounting) related to closing costs, grant funding, and loan documentation.
• Complete additional duties as assigned.

• High school diploma or GED.
• Experience in residential mortgage loan processing and/or closing.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Teams) and database systems.
• High level of organization, attention to detail, and confidentiality.
• Knowledge of TRID requirements and income calculation methodologies.
• Strong customer service orientation with ability to work across diverse populations.
• Goal-oriented with commitment to Habitat Omaha’s mission.

• Bachelor’s degree in a related field.
• NMLS license.
• Experience working with low- to moderate-income populations.
• Bilingual or multilingual capabilities.

• Communication Skills

• Occasional evening and weekend hours as needed.
• Fast-paced, deadline-driven environment requiring strong prioritization.
• High level of collaboration with internal teams and external partners.

Habitat for Humanity of Omaha (Habitat Omaha) actively recruits, employs, trains, compensates employees regardless of race, color, religion, sexual orientation, gender identity or expression, gender, national origin, age, disability, genetics or veteran status.

In addition to federal law requirements, Habitat Omaha complies with applicable state and local laws governing nondiscrimination in employment in every location.

This policy applies to all terms and conditions of employment, including workplace harassment.

At Habitat Omaha, we have a clear vision to be the place where a diverse mix of talented people want to come, to stay, and to do their best work.

Our vision is to see a world where everyone has a safe, affordable place to live, and we know our company runs on the hard work and dedication of our passionate and creative employees.

Our dedication to promoting diversity, multiculturalism and inclusion is clearly reflected in the work that we do externally in the community, as well as internally with our employment practices.