Monitoring & Observability Engineer

As a Monitoring and Observability Engineer, you'll help keep OQC's live quantum computing systems running at their best. By improving system visibility, developing intelligent monitoring solutions and driving operational improvements, you'll play a key role in maximising uptime and enabling world-class live quantum computing services.

Working within our Live Services team, you'll monitor the health and performance of our live cryogenic systems, respond to operational incidents and continuously improve our observability capabilities. You'll collaborate across engineering, operations, software and reliability teams to develop dashboards, refine alerting strategies and automate operational responses that improve reliability and reduce downtime.

Monitor live systems, triage operational alerts and provide first-line incident response to maximise system availability.

Develop and maintain dashboards that deliver clear visibility into system health, trends and operational performance.

Analyse recurring incidents and monitoring data to identify root causes, improve alert quality and drive preventative action.

Collaborate with Reliability Engineering, Software and Operations teams to enhance observability tooling and operational processes.

Define monitoring thresholds, alerting strategies and operational metrics that support reliable live quantum computing services.

Produce documentation covering monitoring processes, incident response, escalation procedures and operational handovers.

Contribute to automation and continuous improvement initiatives that reduce manual intervention and improve service reliability.